Becky Stenson | Page 12

Russell is a good salesman for Lexus Dealership is quality very good choices of units to purchase. Becky in finance very good customer service representative of what companies need in Dealership is quality very good choices of units to purchase. Becky in finance very good customer service representative of what companies need in our businesses today from my point of view as a consumer. We did not purchase used vehicle at this time decided to wait a later date to purchase a new one. Going to contact Russell first and give him the opportunity to sell us a new one. More

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Upfront, clear, and pressure-free I worked with Michael to purchase my first vehicle as a post-grad. Having little experience with vehicle research and purchasing, Michael was helpful I worked with Michael to purchase my first vehicle as a post-grad. Having little experience with vehicle research and purchasing, Michael was helpful and patient. He and the rest of the Lexus of Wayzata staff were honest and straightforward with the steps in the process. Michael was willing to work at my pace and made me feel comfortable in a new environment. From the moment I stepped in the door to the day I drove away with my certified pre-owned Lexus, I felt welcomed and valued as a car buyer. I am very happy with my experience at Lexus of Wayzata! More

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I had such a pleasant car buying experience at Lexus of Wayzata. Friendly but not pushy, knowledgeable, accommodating and thorough. I would definitely recommend this dealership. My salesman was Jonathan Ri Wayzata. Friendly but not pushy, knowledgeable, accommodating and thorough. I would definitely recommend this dealership. My salesman was Jonathan Riches and he was fabulous to deal with. More

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Excellent customer service From my sales rep of more than 20 years, to the service team, to the finance team, and all the way up to Mr. Katz, I highly recommend Lexus of Wayzata From my sales rep of more than 20 years, to the service team, to the finance team, and all the way up to Mr. Katz, I highly recommend Lexus of Wayzata, They're the best. More

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Top notch service by great staff. They are taking extra precautionary measures to ensure clients & staff are safe & comfortable. Thank you for 10+ years of great service. precautionary measures to ensure clients & staff are safe & comfortable. Thank you for 10+ years of great service. More

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Denis did a great job. Very pleasant and professional and knew the products. She made My sons first car purchase very wonderful. She even called me after hours! I would deal with her again! knew the products. She made My sons first car purchase very wonderful. She even called me after hours! I would deal with her again! More

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Russell Lawrence is our sales professional and we’ve purchased more than a have a dozen cars from him. He’s excellent. He reflects the mission of service that makes car buying a pleasurable experience. purchased more than a have a dozen cars from him. He’s excellent. He reflects the mission of service that makes car buying a pleasurable experience. More

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Michael Shteyn was so very helpful and knowledgeable. He has been able to assist with every part of process and has still been helpful after the purchase with questions that have come up. He made the purcha has been able to assist with every part of process and has still been helpful after the purchase with questions that have come up. He made the purchase process Fun, easy and enjoyable. He put a big bow on my car and made the experience special. Even offered to take pictures until I got one that was “just right.” The financing part could have run more smoothly as they had other people’s information in my folder. Also I had already met and established a relationship with John Cadle on a day I came to test drive the car. However on the day I came to purchase I was told that I could not work with him because of dealership rules. I find that extremely disappointing as you should have a choice of who you want to work with. I work in healthcare and if someone chose me as a provider, it would be Unprofessional to tell the consumer that they cannot work with me because of my workplace rules and have the consumer work with someone who they may not know or trust. If you want people to keep working with your dealership you may want to reconsider these rules. More

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Friendly, Efficient, Professional (FEP) My 12/26/19 Review: It was a FEP experience. From the Service Checkin to checkout, everything was GREAT. I had the feeling of being with caring peop My 12/26/19 Review: It was a FEP experience. From the Service Checkin to checkout, everything was GREAT. I had the feeling of being with caring people, for whom there was a serious commitment to taking care of customers. People knew what they were doing....... Celeste was SUPER!!!!! More

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Bob was awesome! Bob, it was a pleasure working with you. I am happy to refer my family and friends to you and Lexus of Wayzata. I love my car! Bob, it was a pleasure working with you. I am happy to refer my family and friends to you and Lexus of Wayzata. I love my car! More

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