Check out Belinda Frost's reviews on DealerRater

December 10, 2025

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They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us to come back there 2 times but when we went to the Kia Deallership on the west side on brookpark they found out the problem and was tremendously on point More

by Walls33355

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Recommend Dealer

Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Randy Maggio, Rachel Lewis, Brian Puls , Kimberly Clay-Carrillo, Joseph Marullo, Janet May

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Dec 10, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2025

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Always very friendly. In and out in the time quoted every time. Always explain what has been done In and out in the time quoted every time. Always explain what has been done More

by Terrence

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Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins, Randy Maggio

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Dec 06, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2025

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This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99

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Recommend Dealer

Yes

Other Employees Tagged: Stephen Donat, Hazim Ideis, Erica Markiewicz

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Dec 03, 2025 -

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2025

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Everyone was very nice and informative Great people Great service thank you very much 😊 truly Great service thank you very much 😊 truly More

by TINKERBL55

Verified Customer

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Recommend Dealer

Yes

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Nov 25, 2025 -

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2025

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Once I purchase my car he was very rude to me telling me he did me a favor WOW I helped him get a commission he did me a favor WOW I helped him get a commission More

by tanyaross1010

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Richard Watkins, Randy Maggio , Janet May

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Nov 27, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 14, 2025

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The young lady I had was wonderful! Explained everything and was very kind and friendly Explained everything and was very kind and friendly More

by minarussell2020

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Recommend Dealer

Yes

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Nov 14, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

November 13, 2025

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Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of immediately. Would definitely come back and buy from here and work with George again in the future without a doubt! More

by Kyle

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Zabell, George R. Woods, Cindy Smith, Erica Markiewicz

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Nov 14, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 13, 2025

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I had a bad experience this time I bought two cars from them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a proble them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a problem with their computer and nobody even worried about my car for over an hour after the time I was supposed to be there More

by pauldennine

Verified Customer

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Recommend Dealer

No

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Nov 16, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 16, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2025

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I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960

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Recommend Dealer

Yes

Other Employees Tagged: Tom Wolfe, Jim Foose, Brian Puls

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Nov 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

November 07, 2025

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Fast and very friendly! ! The team goes out of there was to answer your questions ! The team goes out of there was to answer your questions More

by LHOVANEC

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Recommend Dealer

Yes