Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost | Page 3

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
114 Reviews
4.8

114 Reviews

Write a Review

114 Reviews of Belinda Frost

November 22, 2025

Dealership Rating
Employee Rating

Once I purchase my car he was very rude to me telling me he did me a favor WOW I helped him get a commission More

by tanyaross1010
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Watkins, Randy Maggio , Janet May

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 14, 2025

Dealership Rating
Employee Rating

The young lady I had was wonderful! Explained everything and was very kind and friendly More

by minarussell2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

November 13, 2025

Dealership Rating
Employee Rating

Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 13, 2025

Dealership Rating
Employee Rating

I had a bad experience this time I bought two cars from them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a proble More

by pauldennine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 16, 2025

Spitzer Kia Cleveland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2025

Dealership Rating
Employee Rating

I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

November 07, 2025

Dealership Rating
Employee Rating

Fast and very friendly! ! The team goes out of there was to answer your questions More

by LHOVANEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2025

Dealership Rating
Employee Rating

Clean organized everyone is friendly and courteous and always on schedule with appointments thanks for all everyone does More

by STEVEMCRITCHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Clay-Carrillo

Nov 07, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2025

Dealership Rating
Employee Rating

The service is first rate. Belinda Frost is wonderful always takes care of my issues and keeps me informed on my cars progress and makes sure that my car is ready on time and al More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 31, 2025

Dealership Rating
Employee Rating

Work done was fine but communication from the contact person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg More

by FBUDZIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Maggio

Nov 02, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 21, 2025

Dealership Rating
Employee Rating

Had an oil change done on my Lexus and other free service like wheel balancing which also comes with it,a great deal I would recommend cos my car runs like a brand new car,I’ll always recommend them if you w More

by okorokwonmecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dealership Inventory (343 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $34,130
2026 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2025 GMC Sierra 2500 car, priced at $98,000
2025 GMC Sierra 2500
used
Gray exterior
Automatic
Four-wheel Drive
new 2026 Kia Seltos car, priced at $27,615
2026 Kia Seltos
new
Snow White Pearl exterior
CVT
All-wheel Drive
used 2020 Nissan NV Cargo NV2500 HD car, priced at $11,499
2020 Nissan NV Cargo NV2500 HD
used
Glacier White exterior
Automatic
Rear-wheel Drive
new 2026 Kia Sorento car, priced at $41,108
2026 Kia Sorento
new
Brown exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $35,820
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive