Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 38

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
691 Reviews
4.7

691 Reviews

Write a Review

691 Reviews of Ben Buchanan

September 16, 2023

Dealership Rating
Employee Rating

I was able to get my car in and out thanks to Ben for servicing it for me More

by Nekeba Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Wayne Akers Ford responded

Great to have you back with us again!

September 15, 2023

Dealership Rating
Employee Rating

Took my suv in with a problem with starting They checked it out found bad ignition, parts was ordered and installed The service writer I think was Ben long time employee could not have been more professi More

by CBLANKENSHIPFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 15, 2023

Dealership Rating
Employee Rating

No professional at all. Service advisor does not know how to communicate at all. They did fix the problem but end up over charging me because they advisor did not do his job More

by Alens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

Sep 15, 2023

Wayne Akers Ford responded

"Alens" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 14, 2023

Dealership Rating
Employee Rating

Mr. Ben was very professional. He work with the customer. Very very good. I do appreciate everything you do over by Wayn Acres Ford More

by Glenroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Jardin

Sep 14, 2023

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 13, 2023

Dealership Rating
Employee Rating

I loved the fact they picked up my truck and brought it back for the recall. It was so convenient More

by aprildawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Sep 14, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 13, 2023

Dealership Rating
Employee Rating

Fast, friendly reliable and professional service rep and dealer. Would highly recommend to other Ford owners. More

by KMAC1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Sep 13, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 09, 2023

Dealership Rating
Employee Rating

I like the service and customer service is very professional and friendly thank you for service More

by henriquessaca6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 09, 2023

Dealership Rating
Employee Rating

Service is well done in time n always they tell u if your car need anything n time we need until service is ready to do. To all workers starting from reception to the rest thank you for the attention. More

by mayrachiru10@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 07, 2023

Dealership Rating
Employee Rating

Pleasant service waiting area with free WiFi, chargers and coffee. My service advisor, Ben Buchanan, is always very friendly and helpful. More

by KG4JUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 01, 2023

Dealership Rating
Employee Rating

Not as good as it was seams all you get is a run around 👎👎 they yes you More

by Oldman190
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Yovonne Felix

Sep 01, 2023

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

...
38
...

Dealership Inventory (490 Vehicles)

new 2026 Ford Explorer car, priced at $38,543
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Ford Mustang Mach-E car, priced at $35,802
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-250 car, priced at $68,547
2026 Ford F-250
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $37,692
2025 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $49,575
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
used 2020 BMW 530 car, priced at $25,042
2020 BMW 530
used
Bluestone Metallic exterior
Automatic
Rear-wheel Drive