398 Reviews
Write a Review398 Reviews of Ben Buchanan
January 28, 2022
Excellent service.Ben is my service advisor. He always goes above and beyond to help me keep my vehicle in top condition. Quality service at competitive prices. I've been dealing with Wayne Akers since 19 goes above and beyond to help me keep my vehicle in top condition. Quality service at competitive prices. I've been dealing with Wayne Akers since 1988. More
January 24, 2022
Ben the service writer is accommodating and helpful in getting the vehicles seen and serviced. He calls when the vehicle is ready so there is no wondering when the service is finished. getting the vehicles seen and serviced. He calls when the vehicle is ready so there is no wondering when the service is finished. More
January 18, 2022
I had an appointment to replace the APIM on my F150. The tech completed the work in a timely manner, but work on the truck felt a bit sloppy. Scrapes and gouges on the center console top are evident after r tech completed the work in a timely manner, but work on the truck felt a bit sloppy. Scrapes and gouges on the center console top are evident after reinstall of the center stack bezel and upon inspection when I came home, I had to seat a lower trim panel properly. I have priced out a new console top at $193, for which I will be replacing. This damage could have prevented by removing the console top which takes releasing two clips. More
January 14, 2022
The best dealership around polite knows what their doing honest always have thur customers first understand when you have concerns about your problem is reasonable in the price Ben in service will be hard t honest always have thur customers first understand when you have concerns about your problem is reasonable in the price Ben in service will be hard to replace thank you for the great job More
Other Employees Tagged: Josue Galindo
January 12, 2022
Had 8am appointment to drop off car for a recall and take shuttle home. Waited patiently for a shuttle for an hour before starting to nicely ask. Got the run around for another 45 minutes. 1 hour and 45 minu shuttle home. Waited patiently for a shuttle for an hour before starting to nicely ask. Got the run around for another 45 minutes. 1 hour and 45 minutes waiting for a shuttle is ridiculous. More