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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 39

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

September 01, 2023

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Employee Rating

My service manager, Ben Buchanan, outstanding individual he’s only person I deal with their very professional and accommodating More

by Smanocchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 24, 2023

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Yanki did a livery good job in handling the situation with 2019 F150 in a prompt and fast manner More

by MFICK616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

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Aug 24, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 21, 2023

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Employee Rating

Ben has always provided great customer service. He was able to get me right in and get my truck taken care of. More

by SSEAMAN1015
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Recommend Dealer
Yes
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Aug 21, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2023

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Employee Rating

Good but I wish they would of put break fluid in my car like a dealership would u know More

by RYAN_JACKSO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Theresa Jardin, Yankiel Vilches, Christal Pruett, Linda Toussanit, Khristian Ramirez , Jesse Guajardo, Erik Hoffman, Joshua Nieves

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Aug 14, 2023

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2023

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Employee Rating

All services requested were completed. Ben called to inform me of status. Car ready by 3:30!!! Awesome service. Thank you so much More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Mynk

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Aug 10, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 10, 2023

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Employee Rating

Excellent I love doing business with Wayan Anchor. Ford I never had a problem. Service is excellent everybody that works. There is very professional. More

by CFRANK1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla , Orlando Menendez, Darlene Perez, Phillip Simon

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Aug 10, 2023

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2023

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Employee Rating

Good honest service. Asked them to check my brakes when I had oil change as I thought I might need them. Told me brakes were fine and I don't need them. Did not try to se More

by DPSJMLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2023

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They did the job pretty fast and I was impressed. Appointment on app was easy to make More

by LOSMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Christal Pruett, Linda Toussanit, Khristian Ramirez , Jesse Guajardo, Erik Hoffman, Joshua Nieves

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Aug 10, 2023

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 04, 2023

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Employee Rating

Benjamin was an awesome guy to help me with servicing my car. Took no time to get the car serviced and left satisfied. More

by KSCAMP1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 03, 2023

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Employee Rating

Thank you and I’m so happy for your good job you doing and faster More

by GUERDYSYLVAI0582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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