Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 4

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

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691 Reviews of Ben Buchanan

October 22, 2025

Dealership Rating
Employee Rating

Wayne Akers Ford is back to treating us as they did 30 years ago! Shawntal & Brandon treated us great, no high pressure, very competitive pricing. Happy Customer. More

by steve@tuppens.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Block, Shawntal Tomer

Oct 23, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 21, 2025

Dealership Rating
Employee Rating

Quick service and complete inspection of my new truck, with a knowledgeable technician, who was able to explain all work and his findings, as I ask a lot of questions More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2025

Dealership Rating
Employee Rating

Very good thorough work with attention to detail and courteous service very satisfactory Can’t wait till the next service. More

by ayg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2025

Dealership Rating
Employee Rating

Ben, my service writer was awesome. The Service Department had my truck ready in just a few hours. I was blown away. More

by long2213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2025

Dealership Rating
Employee Rating

They identified a problem with the vehicle but did nothing to repair it. What good is that More

by philrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Wayne Akers Ford responded

Phil. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 11, 2025

Dealership Rating
Employee Rating

Ben Buchanan always gets the job done. Pleasure working with him. He’s very professional. More

by labeauslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2025

Dealership Rating
Employee Rating

Great service, quick efficient and fair. Chris has helped with many deals and is a pleasure to work with. More

by GARRETTCOLLINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Torres, Joesph Jefferson, Chris Malcolm , Jefferson

Oct 15, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 09, 2025

Dealership Rating
Employee Rating

Oil change gd but other work not happy with The outcome of what they did More

by WPGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

Your service rider was great promised the time and hit the nail on the head and the #Warranty I purchased Was a little expensive but covered just what I needed More

by T-BASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lalla

Oct 08, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

October 07, 2025

Dealership Rating
Employee Rating

I brought my vehicle for a service and recall and my blinker is not working properly. There was no fix for the recall and after 2 service appointments my blinker is still not fixed More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Wayne Akers Ford responded

Linda. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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