Ben Buchanan | Page 49

Clarence Buchanan is an excellent service advisor! Had me out the door 🚪 n no time. Had me out the door 🚪 n no time. More

by BESTNEWSWRITER Verified Customer Verified Customer

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Always a nice experience dealing with Ben Buchanan. Mechanic Kevin Miranda did a nice job on my Ford Edge. Thanks. Mechanic Kevin Miranda did a nice job on my Ford Edge. Thanks. More

by Wayne Sonnema Verified Customer Verified Customer

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Wayne Acres took very good care of my car and the Ford recalled and I hope to you take care of me the next time I have to come in for service. Thank you very much have a nice weekend. recalled and I hope to you take care of me the next time I have to come in for service. Thank you very much have a nice weekend. More

by Major Thomas Verified Customer Verified Customer

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Service is always fast,thorough and Professional. Your service people Are friendly and accommodating. Always a pleasure bringing my lease to them for service. Your service people Are friendly and accommodating. Always a pleasure bringing my lease to them for service. More

by RTS1042 Verified Customer Verified Customer

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Don’t waste your time! Had the same problem fixed 4 different times! Still is making noise and running bad! Waiting on my new Toyota Tundra!! Had the same problem fixed 4 different times! Still is making noise and running bad! Waiting on my new Toyota Tundra!! More

by HAYCHICK345 Verified Customer Verified Customer

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Made an appointment for a oil change at 8 am . .2.5 hour wait with a appointment... was given a estimate of 109.99. I have 3 cylinder car. That takes 4.3 quarts of oil.so yeah the price was over t .2.5 hour wait with a appointment... was given a estimate of 109.99. I have 3 cylinder car. That takes 4.3 quarts of oil.so yeah the price was over the top . The lady that help me was nice but knew she worked for a shaddy place with shabby practices.. I have bought many ford's and had them serviced at a lot dealerships all over the united States ... this was by far the worst service I have received.. They will not be getting anymore of my money ... See you at Al Packer Ford where you get treated like a customer... not dollar signs. More

by Jeepman Verified Customer Verified Customer

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All the people that helped me with my Ford fusion or polite and efficient. Overall, it was a very excellent experience. I will definitely pass the word to all my friends about how good you guys did. polite and efficient. Overall, it was a very excellent experience. I will definitely pass the word to all my friends about how good you guys did. More

by mlugolini Verified Customer Verified Customer

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Best Dealership to have service in. Fast and affordable. Ben Buchanan is an excellent advisor that añways helps me with everything in my car Fast and affordable. Ben Buchanan is an excellent advisor that añways helps me with everything in my car More

by YERIKAVILLA12 Verified Customer Verified Customer

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Great place for vehicle maintenance! Also, Ben and Gio are wonderful service reps. Would definitely recommend to friends and family Also, Ben and Gio are wonderful service reps. Would definitely recommend to friends and family More

by DCARRERA2 Verified Customer Verified Customer

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Let me begin 1. Last time I communicated with your leadership team regarding my radio just mysteriously not working after getting back my vehicle after a service job Last time I communicated with your leadership team regarding my radio just mysteriously not working after getting back my vehicle after a service job and brought it in only to be told it would cost me $1500 to fix it. Good golly my radio started working on its own, apparently the good ole mechanic lies work on weak and dumb. But I knew that what was being said to me was a lie. So be careful of the training and pressure you put on your mechanics to lie to make a dollar. I’m just the type to go to the attorney general’s office with foolishness like this. 2. Work on bringing back service. And I mean where is the VIP lounge with a bottle of water while your customer waits? Anyhow the only reason some of us still come to your dealership for service is because of service writers like Ben B so don’t slack off and think people haven’t noticed the changes since the change of ownership. We are fickle and sometimes it’s just that one straw that will break the proverbial camel’s back. It’s all about quality service from everyone!!! More

by vbeck42177 Verified Customer Verified Customer

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