Ben Easterling

Go see Joe Zavarelli! He got me the vehicle I wanted and I had a great experience! The whole team at Fred Martin Nissan was a pleasure to work with! Great environment! He got me the vehicle I wanted and I had a great experience! The whole team at Fred Martin Nissan was a pleasure to work with! Great environment! More

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Fred Martin Nissan took very good care of me. The price was right! The service was great! And they stayed late to accommodate me. Thank you. The price was right! The service was great! And they stayed late to accommodate me. Thank you. More

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This guy's a rascist and condescending. I was with him on a test drive he asks about my credit score then makes a snide remark says we're gonna find out I was trying to lie about my score. I was with him on a test drive he asks about my credit score then makes a snide remark says we're gonna find out I was trying to lie about my score. I could write a book. All I'm gonna say is if your black and you work with him he'd gonna treat you like he's above you. More

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My car was on it's last legs at close to 200k miles! I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Mar I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Martin, despite another Nissan dealer being a lot closer, as I knew Fred Martin had a great reputation. I moved to Ohio 4 years ago, but many people I knew in western Pennsylvania, where I lived, dealt with Fred Martin across the state border in Ohio, because of the standard of excellence. While online, got a call from Ben, who was actually on his way home from work, inquiring if he could help me. He was very kind, listening to my apprehension about buying a car. Not pushy at all, assured me of absolute transparency in the process. Ben was off the next day, but had Joe Z. call me. Again, he listened....really listened....to my apprehension about what I needed and what I could afford. He assured me that the Fred Martin experience is about transparency, truth and customer satisfaction. He acknowledged the great reputation of Fred Martin and the adherence to that great standard of excellence. Though Fred has semi-retired, he still stops in, and it sounds like everyone is happy to see him when he does. I met with Joe Z. the next day. I told him I had a good idea of what car I was interested in. He was very receptive and respectful, but with due diligence showed me a couple other choices. When I made my decision, he was supportive. I never felt any pushiness from either Ben or Joe Z. Everything about the car and the financing was explained simply and truthfully. The finance person, Josh, was equally friendly, kind and transparent. It is apparent that this is a tight knit team dedicated to customer satisfaction. 5 stars! I am very happy with the entire experience and absolutely thrilled with my purchase. Thank you, Ben, Joe Z. and Josh. More

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Gabe and everyone that helped out with me buying my new truck were awesome and very helpful. They made buying the truck super easy and not stressful at all. truck were awesome and very helpful. They made buying the truck super easy and not stressful at all. More

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This was a family experience not just people selling cars. Enjoyed the experience and results!! cars. Enjoyed the experience and results!! More

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The customer service was great. Helped me after my accident get a new vehicle. Worked through everything with me and got me in a new vehicle quickly Helped me after my accident get a new vehicle. Worked through everything with me and got me in a new vehicle quickly More

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Holly Rhodes was our sales professional she did an exceptional job. Her knowledge of Nissan is outstanding she covered everything. I drove from Cleveland to Akron to lease this vehicle it was well wor exceptional job. Her knowledge of Nissan is outstanding she covered everything. I drove from Cleveland to Akron to lease this vehicle it was well worth the drive. I will be back after my lease is up and I will refer anyone I know that is looking for a Nissan to her. GO BUCK'S !!! More

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Excellent service. Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! More

by JONATHAN Verified Customer Verified Customer

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Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx Verified Customer Verified Customer

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