Ben Girard | Page 4

Fifth car from Earnhardt Hyundai North Scottsdale Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting m Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting my vehicle and my wife's vehicle serviced and I asked him to take a look at the Palisade since I hadn't seen one in person. Jonathan, Tony, and Ian were able to work out a deal where I got a lower interest rate and kept my payment the same while getting into an amazing vehicle I never thought I could afford. Thanks again, guys! I always refer everyone I know to the Hyundai Brand and this dealership in particular. It is also important to note that the service team is the best in the industry. This is my 19th vehicle so I have had cars serviced at many different places. One of the many reasons I stick with Hyundai is for this service team. I have worked with every single adviser including Michael Southern, the service director, and they are all incredible. More

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Service and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in until 9:30. Ben was veryfriendly and apologized for the late checkin. I was offered a free oil change and car wash...score! More

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Pleasant experience to work with this dealership. I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you empl I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you employ, particularly Ben Girard, Service Advisor and Julian Foldes, Sales Consultant. I will continue to use Earnhardt Hyundai as my dealer of choice. These people are honest, don't play games, and really listen to the wants and needs of their customers. Thank you for renewing my faith in car dealerships. More

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Exceeded expectations On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed some On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed some cosmetic paint scratches and scrapes on my front bumper which I knew would cost me dearly if I took it to a body shop. I even considered the repair myself. I looked up the "how to" on youtube, researched the matching Hyundai paint, primer and gloss by code( which ended up apprx. $200.00 for my time, paint ,etc) and I'm sure that would have been a mess. Jimmy gave me a great price which I knew was part of the expectation of a new vehicle lease but it was still appreciated. When the deal didn't happen (I still have 1 year on the lease so it just didn't make sense now) Jimmy not only honored his offer, but couldn't have been more pleasant or helpful about it! When I picked up my car, it totally exceeded any expectation I may have had. The paint and repair looks showroom new. He even had the car completely detailed. I wash my car often and this was a special clean up. Mr. Tonelli, like many others I have met in my 6 years of business with Earnhardt, is a man of his word, and epitomizes all the best in customer service! He made me feel like their best customer. Thank you again Jimmy Tonelli and Earnhardt Hyundai for exceeding my expectations. AGAIN! More

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Exceeding expectations! On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed s On a recent visit to Earnhardt Hyundai Scottsdale to discuss a trade-in on my Sonata Limited lease, Jimmy Tonelli inspected my car and noticed some cosmetic paint scratches and scrapes on my front bumper which I knew would cost me dearly if I took it to a body shop. I even considered the repair myself. I looked up the "how to" on youtube, researched the matching Hyundai paint, primer and gloss by code( which ended up apprx. $200.00 for my time, paint ,etc) and I'm sure that would have been a mess. Jimmy gave me a great price which I knew was part of the expectation of a new vehicle lease but it was still appreciated. When the deal didn't happen (I still have 1 year on the lease so it just didn't make sense now) Jimmy not only honored his offer, but couldn't have been more pleasant or helpful about it! When I picked up my car, it totally exceeded any expectation I may have had. The paint and repair looks showroom new. He even had the car completely detailed. I wash my car often and this was a special clean up. Mr. Tonelli, like many others I have met in my 6 years of business with Earnhardt, is a man of his word, and epitomizes all the best in customer service! He made me feel like their best customer. Thank you again Jimmy Tonelli and Earnhardt Hyundai for exceeding my expectations. AGAIN! More

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Exceeds any expectations! Service is excellent! Ben Girard exceeds any expectations! Also recommend James Orisco, a fantastic sales manager. Answered all my questions and I wil Service is excellent! Ben Girard exceeds any expectations! Also recommend James Orisco, a fantastic sales manager. Answered all my questions and I will definitely get my next car from him! More

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Great Service! Personnel are friendly and professional. Their pricing for routine maintenance like oil and filter change is very competitive. They have a comfortable Personnel are friendly and professional. Their pricing for routine maintenance like oil and filter change is very competitive. They have a comfortable waiting area. I experienced no upsell pressure. More

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buying experience This is the 3rd car that I've gotten at the North Scottsdale location. Each time the experience has been exceptional. I recommend Earnhardt Hyundai to This is the 3rd car that I've gotten at the North Scottsdale location. Each time the experience has been exceptional. I recommend Earnhardt Hyundai to all of my friends and family. More

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Exceptional Experience My husband and I recently purchased a Sonata from Earnhardt North Scottsdale Hyundai and just want to say what a marvelous experience it was working w My husband and I recently purchased a Sonata from Earnhardt North Scottsdale Hyundai and just want to say what a marvelous experience it was working with everyone at this dealership. From start to finish it was the best experience we have ever had in our many years of buying cars…..and since my husband is 86 and I am 79, we have had our fair share of purchasing vehicles over these many years! Our salesman, Christopher Dixon, was an absolute joy to work with, and we can’t thank him enough for his extremely hard work and patience at getting us into just the perfect car for our needs. Along with Christopher’s help, we had the great pleasure of meeting and working with Tony Femiano, Jim Tonelli and Ian Parker, during our purchase process, and all of these gentlemen are some of the nicest individuals you could ever hope to meet. They all worked so hard at making our entire experience run smoothly and we couldn’t have asked for better treatment throughout the time we were there. We truly love our new car, and whenever we stop by the dealership, whether it be for service or simply to say hi, we feel as though we are being greeted by family the minute we walk through the door. Ben, our service manager, takes excellent care of us, and makes sure that we are both comfortable in the lovely waiting area, and he keeps us well informed as to everything that is going on with our car. In closing, my husband and I want to say thanks once again to all those who helped us for their kindness. We are truly grateful to them all! Linda & Harry Martin, Scottsdale, AZ More

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Mike's review This is the second high end vehicle I have purchased from Earnhardt. The dealership has done an excellent job in meeting my needs in a timely and pro This is the second high end vehicle I have purchased from Earnhardt. The dealership has done an excellent job in meeting my needs in a timely and professional manner. More

by mappelbaum Verified Customer Verified Customer

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