Ben Juarez

Excellent and fast service and everyone are very was very friendly thank good service and friendly thank good service and More

by mariamcevilly Verified Customer Verified Customer

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The staff and Ben in service department were professional and helpful. Thank you for going the extra mile and getting me back on the road. and helpful. Thank you for going the extra mile and getting me back on the road. More

by khara.mason Verified Customer Verified Customer

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I was shopping for luxury vehicles at BMW, Porsche, Genesis, and Mercedes and was disappointed and left feeling that a luxury badge doesn’t mean luxury service. That was until I met Mark Mauricio at Bi Genesis, and Mercedes and was disappointed and left feeling that a luxury badge doesn’t mean luxury service. That was until I met Mark Mauricio at Big Star Cadillac. He was no-nonsense, no games, and no pressure. He easily took my custom build order with no fuss. I was literally done in 10 minutes. After a while I changed my mind and wanted a model in the showroom. Mark was flexible and there to help provide info. When I went home to think about things I texted Mark with questions. He always responded quickly and with detailed pictures. I knew this was the car, and this was the guy. I took my wife to see the car and he gave us the space we needed to talk privately without being overbearing. The deal was fair, transparent, and quick. After the sale there were a few unexpected mechanical hiccups with the car and Mark was there to take of me, interface with service, and ensured I had another car to drive. He could have abandoned me after the sale but he didn’t. So if you’re wanting a luxury experience, a communicative salesperson that respects your time, a fair deal, and service after the sale, then Mark Mauricio can be your guy too. More

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I absolutely love working with Ben Juarez! He really explains everything to me and takes really good care of my vehicle. He really explains everything to me and takes really good care of my vehicle. More

by arowleybliss10 Verified Customer Verified Customer

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Ben was awesome! He’s very attentive, polite and communicative. The only complaint I’ve is that it took them over a month to fix our vehicle. He’s very attentive, polite and communicative. The only complaint I’ve is that it took them over a month to fix our vehicle. More

by glendacobbin Verified Customer Verified Customer

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I’ve bought multiple cars from them and I only service my cars through them. Always a great experience, nice and easy. They always inform me what is going to be done prior to it being done. Benjamin is the s cars through them. Always a great experience, nice and easy. They always inform me what is going to be done prior to it being done. Benjamin is the service rep I’ve dealt with and he is great! More

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Ainsley has always been the most helpful, informative, and caring employee. I most definitely recommend her for any questions or situation needed resolved. Ainsley is my number one. and caring employee. I most definitely recommend her for any questions or situation needed resolved. Ainsley is my number one. More

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My experience with Big Star Cadillac was a good one, very clean building, very friendly staff clean building, very friendly staff More

by Brandon.james890 Verified Customer Verified Customer

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I received excellent service. All of my questions were answered and I was left satisfied All of my questions were answered and I was left satisfied More

by brendarandall835 Verified Customer Verified Customer

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I was immediately taken with the professionalism, the warmth, kindness, and service I received at Big Star Cadillac Dealership. warmth, kindness, and service I received at Big Star Cadillac Dealership. More

by g.hays Verified Customer Verified Customer

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