Ben McFarland | Page 66

Excellent teamwork Went in for an oil change and bought a dually GMC 3500 HD. Team in car loaner and service area were great and I’m glad I shopped at Sapaugh GMC. Went in for an oil change and bought a dually GMC 3500 HD. Team in car loaner and service area were great and I’m glad I shopped at Sapaugh GMC. More

by michael.chase999 Verified Customer Verified Customer

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Painless Purchasing a new vehicle has always been more horrifying than a root canal. Thankfully I can say that purchasing my new vehicle was painless and I lef Purchasing a new vehicle has always been more horrifying than a root canal. Thankfully I can say that purchasing my new vehicle was painless and I left without feeling beat up. Brian Hankins was my salesman, having come highly recommended by members of my family. Brian is a very personable, laid back individual. No high pressure and lots of patience. His instructions, as to how to operate all the gadgets, was clear and precise. He listened to all my requests and found the exact vehicle I requested. I would recommend Brian and Sapaugh to anyone. Judy Stocker More

by ourhouse1993 Verified Customer Verified Customer

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Awesome experience!! Words can’t describe how happy I am with my new vehicle! Frankie went above and beyond to find me a car that I truly wanted. I will be recommending Words can’t describe how happy I am with my new vehicle! Frankie went above and beyond to find me a car that I truly wanted. I will be recommending my family and friends to come to this dealership. This was the most easiest time I’ve ever had shopping for a car. More

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Rich (Richie the K) Konold is top notch Rich has been very good sales person for ten cars. He has shown and given 100% performance and has followed up after each car we bought. My wife and Rich has been very good sales person for ten cars. He has shown and given 100% performance and has followed up after each car we bought. My wife and I value his professionalism and would recommend him to anyone. More

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Fantastic experience Hands down, this was the best car buying experience we have ever had. Our salesman, Frankie Jones, was such a joy to work with. There was zero pressu Hands down, this was the best car buying experience we have ever had. Our salesman, Frankie Jones, was such a joy to work with. There was zero pressure and no stress. I would recommend Frankie to all my family and friends. More

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not truthful Ben and Joe made promises then said it's not in writing so tough luck! bought or so I thought a new truck on line from Ben McFarland after two or thre Ben and Joe made promises then said it's not in writing so tough luck! bought or so I thought a new truck on line from Ben McFarland after two or three emails a quote was send which we verbally accepted and within an hour sent a wire transfer to Sapaugh account for the QUOTED amount which they received. spoke to them by phone while making the transfer to be sure EVERYTHING was ok. emailed the conformation from the bank to Sapaugh and booked a one way airplane ticket for the next day to get the truck. some 6 hours later received a call saying they didn't have the truck and was already sold. YEA RIGHT sold to someone else for more money! Now it gets better. Joe Clemens and I talk that evening, where he AGREES to make this right and find me a similar truck at the same deal. today I am told it's $5,000.00 more for same equipped unit!!! OH BTW they still have the wire transfer going on a week of almost $60,000.00 and I am out the $425 plane ticket. it's pretty simple to do the right thing on this deal! they chose not to!! More

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Purchasing a new vehicle I received a very positive attitude from all personal involved at this location. Each individual was also courteous and knowledgeable regarding their I received a very positive attitude from all personal involved at this location. Each individual was also courteous and knowledgeable regarding their particular position. Especially my main sales person Mike Indelicato who took the time to search for the exact vehicle of my choice of make, model and color. He also arrange the delivery of my vehicle to meet my particular needs on a certain time schedule and day. His professional attitude was second to none. A very Happy and satisfied Sapaugh Customer !! More

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