Ben McFarland | Page 67

Fantastic experience Hands down, this was the best car buying experience we have ever had. Our salesman, Frankie Jones, was such a joy to work with. There was zero pressu Hands down, this was the best car buying experience we have ever had. Our salesman, Frankie Jones, was such a joy to work with. There was zero pressure and no stress. I would recommend Frankie to all my family and friends. More

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not truthful Ben and Joe made promises then said it's not in writing so tough luck! bought or so I thought a new truck on line from Ben McFarland after two or thre Ben and Joe made promises then said it's not in writing so tough luck! bought or so I thought a new truck on line from Ben McFarland after two or three emails a quote was send which we verbally accepted and within an hour sent a wire transfer to Sapaugh account for the QUOTED amount which they received. spoke to them by phone while making the transfer to be sure EVERYTHING was ok. emailed the conformation from the bank to Sapaugh and booked a one way airplane ticket for the next day to get the truck. some 6 hours later received a call saying they didn't have the truck and was already sold. YEA RIGHT sold to someone else for more money! Now it gets better. Joe Clemens and I talk that evening, where he AGREES to make this right and find me a similar truck at the same deal. today I am told it's $5,000.00 more for same equipped unit!!! OH BTW they still have the wire transfer going on a week of almost $60,000.00 and I am out the $425 plane ticket. it's pretty simple to do the right thing on this deal! they chose not to!! More

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Purchasing a new vehicle I received a very positive attitude from all personal involved at this location. Each individual was also courteous and knowledgeable regarding their I received a very positive attitude from all personal involved at this location. Each individual was also courteous and knowledgeable regarding their particular position. Especially my main sales person Mike Indelicato who took the time to search for the exact vehicle of my choice of make, model and color. He also arrange the delivery of my vehicle to meet my particular needs on a certain time schedule and day. His professional attitude was second to none. A very Happy and satisfied Sapaugh Customer !! More

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