Bernard Aoun | Page 2

Awesome experience, thank you Howard. Was able to come to an agreement early on. Howard helped with making the deal. Very happy with the car and the overs experience. to an agreement early on. Howard helped with making the deal. Very happy with the car and the overs experience. More

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Great cars, sales person is very knowledgeable and patient. Return for the second time in two years to purchase a vehicle. I first purchased a vehicle from them in 2016 and I had a good experience in patient. Return for the second time in two years to purchase a vehicle. I first purchased a vehicle from them in 2016 and I had a good experience in buying from them. Fast forward, my experience drove me there to purchase another vehicle. As I tried negotiating with the sales team on my purchased, I asked if they could sweeting up the deal since I am a returning costumer and I had to wait 3 weeks for the title to come in for me to purchase the car. quite frankly I was not expecting them to budge since I had already spent 3 days prior trying to negotiate. I felt very insulted, shamed, and disrespected when the salesperson walked into the room to offer me the deal. His offering which he stated came down from the general manager was two hats, one for me and one for my son. I could not believe what I heard so I paused and asked the financial manager if that was in fact the offer made to me. I almost walked out without purchasing the car. As I felt it was in insult to my intelligence or in fact just pure arrogance. The least they could have said was, Sir the price is nonnegotiable, but we appreciate your loyalty and service. but to offer me hats was insulting and an embarrassing experience. Very bad way to insult another mans intelligence. Besides that Charles, the sales person has always been a good sales person, very insightful and helpful More

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Anastasiia riabova is very knowledgeable about cars especially amgs and made this whole experience seemless from start too finish ! I highly recommend her when buying your next mercedes benz ! especially amgs and made this whole experience seemless from start too finish ! I highly recommend her when buying your next mercedes benz ! More

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Charles Scrymgeour and everyone else associated (receptionist, sales manager, business manager and detail crew) with buying my truck were knowledgeable, professional, honest and respectful. They w (receptionist, sales manager, business manager and detail crew) with buying my truck were knowledgeable, professional, honest and respectful. They were also receptive to my needs and very responsive to questions after the sale. More

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Saena was the main reason why I bought my new car. She was pleasant, friendly, professional, trustworthy, and honest. She made me feel very comfortable and welcome. Everything was smooth and I am very h was pleasant, friendly, professional, trustworthy, and honest. She made me feel very comfortable and welcome. Everything was smooth and I am very happy I went there. I highly recommend this dealership if you are thinking of buying a Mercedes. More

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I would like to thank the team at Mercedes-Benz of Natick. I recently purchased a car from the dealership would like to take a few moments to expand upon my interaction with their team of professiona Natick. I recently purchased a car from the dealership would like to take a few moments to expand upon my interaction with their team of professionals. Keep in mind the car I purchased was not a top of the line MB but a used BMW. This fact does not seem to matter to them and I do not think I would have been treated with any more respect if I had purchased a new Mercedes-Maybach. Charles Scrymgeour, my sales consultant, is truly a gentleman and consummate professional. He graciously spent lengthy conversations with me going over every detail of the car prior to and after my purchase. Charles immediately responded to my excessive number of calls without a hint of disdain. I believe Charles is an honest person that only is concerned with “doing the right thing”. I am grateful for his advice and listening to my incessant babble. I also spoke with Bernard Aoun, Sales Manager, Fahad Arshad, the General Manager and Kolls Oloko, the Finance Manager. All of these individuals were highly professional and extremely courteous in every facet of their individual lines of responsibility. I am an out of state buyer and did not view the car in person until it was sitting in my driveway. Mercedes-Benz of Natick is one of the few dealerships I would not hesitate in recommending to individual’s in my same circumstance. They perform an extensive inspection prior to advertising their vehicles and will take additional pictures if you desire. I cancelled an Independent Pre-Purchase Inspection after review all of the documentation associated with my car. The car I received is even better than the initial assessment provided by the MB Natick Team. Since I was shipping the car from Natick to Maryland and they provided the name of a transport company that they utilize frequently. That was another positive experience and a separate review. I am 65 years old and have owned approximately 50 cars over my life including numerous BMW’s, Mercedes, and Porsches. My interaction with Mercedes-Benz of Natick is the most positive purchasing experience in all of my automobile transactions. I am positive that I will utilize them in another purchase in the not to distant future. Thank you. More

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