Bernard Hughes | Page 2

Your new service representative Mark Conner went above and beyond to help me get my 2021 Denali timing belt fixed. The Parts team and manager of the dealership did everything to make my visit a nightmar and beyond to help me get my 2021 Denali timing belt fixed. The Parts team and manager of the dealership did everything to make my visit a nightmare. I was told the belt was on national back order. Much to my surprise I called a couple of owner's of other GMC dealerships and found 3. One of the dealers even offered to come pick up my Denali on a rollback and take it to St. George to fix it. The parts manager and owner need to realize with a little extra work they can help their customers. I should never have been told to take my vehicle home but do not drive it. More

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My Salesman, Mr. Hughes, was very knowledgeable about the HD truck I was interested in and made the whole buying process easy and stress free. I feel that I got a fair deal on the new truck as well as on my HD truck I was interested in and made the whole buying process easy and stress free. I feel that I got a fair deal on the new truck as well as on my trade. I highly recommend this dealership for your new auto needs. More

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2nd vehicle purchased in less than 6 months. Process was so easy, and the goal of Mr. Hughes was to make sure all of our needs were met. Great salesman. Will revisit him to upgrade in the future!!! so easy, and the goal of Mr. Hughes was to make sure all of our needs were met. Great salesman. Will revisit him to upgrade in the future!!! More

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great experience. Both Bernard and Jeff were great to work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. More

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I went to Masters GMC to inquire about a GMC truck. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They are very professional. More

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Friendly, professional, and fair dealership I have purchased several vehicles from Masters GMC/Buick dealership. Everyone from the receptionist to the owners are always nothing short of exceptio I have purchased several vehicles from Masters GMC/Buick dealership. Everyone from the receptionist to the owners are always nothing short of exceptional. From the sales department to the service department. Everyone is knowledgeable in their department and gives friendly and professional service. Bernard Hughes has assisted me on several occasions when I have purchased vehicles and he has always helped me with the best deal possible. I can’t say enough about Will Schaefer. This company from the top down has integrity and they are honest in everything they do. I highly recommend this dealership to anyone purchasing a new or used vehicle. Thank you once again for a job well done. More

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Sue Oertle Rocks We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to negotiate a fair deal. She truly earned our business. When we picked up our new car, her help with settings/electronics tutorial was the best we’ve ever received anywhere. She’s professional and personable, a fine combination in a car salesman. More

by woodsjay27 Verified Customer Verified Customer

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Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More

by DAVID29805 Verified Customer Verified Customer

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Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truitt in service was awesome as always keeping me informed as well as doing some updates on my 19 Sierra AT4 that had came out. I can’t imagine purchasing my vehicles anywhere else than my hometown GMC Dealership in Augusta, Ga. Bernard Hughes greeted me with his always great personality. I purchased my vehicle from Bernard, as I patiently waited for its release. My son Robbie Looper has since bought a 2018 Sierra from them and loves it as well. More

by CHRISL9 Verified Customer Verified Customer

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Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issue was noted by GM. More

by DYOUNCE21 Verified Customer Verified Customer

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