Bernard Hughes
Bernard Hughes at Master Buick GMC

Bernard Hughes | Page 3

Assistant New Vehicle Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
4.1
50 Reviews

Dealership Experience

38 yrs, 1 mo

Industry Experience

46 yrs, 1 mo

Languages Spoken

English English

4.1

50 Reviews

Write a Review

50 Reviews of Bernard Hughes

June 27, 2019

Dealership Rating
Employee Rating

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Frank Ward , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt

Jul 01, 2019

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 13, 2019

Dealership Rating
Employee Rating

Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu More

by DYOUNCE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Master Buick GMC responded

I'm sorry to hear about this issue. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 12, 2019

Dealership Rating
Employee Rating

Completely Satisfied Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wan More

by DAEDOE1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Kathy Hensley

Jun 13, 2019

Master Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

Dealership Rating
Employee Rating

It was simply professional and a pleasure at GMC. I was notified by Porsche at the GMC Dealership that I hade some software updates as well as a seal on my bedcover for my 19 GMC AT4, it was quickly l More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt

Jun 03, 2019

Master Buick GMC responded

Thank you for taking the time to leave this review, Chris. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Dealership Rating
Employee Rating

2019 Acadia Denali The customer service was excellent. Will and Bernard made the buying experience very smooth and stress free. This vehicle was for my wife and I hope More

by ELLISM422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer , Keith Stone

May 24, 2019

Master Buick GMC responded

Thank you for this 5 star review and congratulations on your purchase! We really appreciate you leaving us your input. I am very pleased to hear that Will and Bernard could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2019

Dealership Rating
Employee Rating

Purchased Sierra truck Salesman and sales team were very helpful and knowledgeable. Gave me accurate information, answered all my questions. I had the opportunity to look at More

by LARRYWONOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Whitten , Keith Stone, David Truitt

May 22, 2019

Master Buick GMC responded

Congratulations on your purchase, Larry! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 11, 2019

Dealership Rating
Employee Rating

A Win-Win Situation For All. We were completely satisfied with the purchase of our 2019 Buick Envision. Master Pontiac Buick GMC,Inc. has mastered customer service at it's best. More

by RBENNETT174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2019

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. Congratulations on your 2019 Buick Envision! We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 21, 2019

Dealership Rating
Employee Rating

Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona More

by gsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, William Fanning, Phillip Towns , David Truitt, Jeff Mckee

Mar 22, 2019

Master Buick GMC responded

Congratulations on your recent purchase! We really appreciate your wonderful feedback and your continued business with us! I’ll definitely share your comments with our team. We look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 28, 2019

Dealership Rating
Employee Rating

Mr Hughs was great! I was very pleased. From my inquiry online to when I drove off the Lott I was impressed. I will buy my next car there as well. More

by SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2019

Master Buick GMC responded

Thank you for writing about your visit with us, Sam. We appreciate you taking the time to provide us feedback about your experience. Please let us know if we can ever help you in the future. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 05, 2019

Dealership Rating
Employee Rating

Very professional and prompt The staff was very helpful with explaining all the features of the truck.. took time and answered all my questions.. very neat and clean dealership.. More

by JONICRAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward , Keith Stone

Feb 06, 2019

Master Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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