Beverly Rhoads | Page 15

Dave helped me. He was very thorough and professional. A pleasure to work with. Knowledgeable and very coordinated with the service team. I was able to get a ride ho He was very thorough and professional. A pleasure to work with. Knowledgeable and very coordinated with the service team. I was able to get a ride home after I dropped my car off, which was a big help. More

by susan.a@att.net Verified Customer Verified Customer

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Poor attitude by service man that is assigned to me. He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to th He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to the tape recording of the call, he never said he was going to get back to me. In a way, he was right. I had said”so you will call either way (referring to the car being ready that day or the following) he said ok. Next day it was ready and haven’t had any problem. I truly didn’t want to answer your email as I have had such good luck with almost everyone in the front of the building, including upstairs. Also, Beverly in service has been outstanding! Since Tom retired the dealership has really taken a step down. Last year we had a transmission problem with the car, which makes me wonder why we got what we were told was the last Caddy they were getting “certified “. It had maybe 7,000 miles on it, and we are only at 29,000 now. I’m sorry that I had to write this, but, this is our third Cadillac. More

by lynnjones571 Verified Customer Verified Customer

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I am very happy with the service I’ve received at Scranton Motors!! The customer service is impeccable! I will certainly only come to this location for my GMC. Scranton Motors!! The customer service is impeccable! I will certainly only come to this location for my GMC. More

by jessika_holmes Verified Customer Verified Customer

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Incredibly efficient and organized dealership. Everyone in the service department fantastic job. Best service experience ever! Everyone in the service department fantastic job. Best service experience ever! More

by rzeidenberg67 Verified Customer Verified Customer

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Excellent people who care that the work is done right and they keep you posted always they keep you posted always More

by JROSA Verified Customer Verified Customer

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The most honest shop I have ever had the pleasure to work with and that’s since I have had a car in 1978. Great job. with and that’s since I have had a car in 1978. Great job. More

by scottdolphin Verified Customer Verified Customer

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It’s awesome he’s such a big heart it’s a no bull crap dealership you get what they say you’re going to get and they take very good care of you I bought four cars from them in the past and it’s all been a dealership you get what they say you’re going to get and they take very good care of you I bought four cars from them in the past and it’s all been a very very pleasant experience More

by PITTBULL.PLMC Verified Customer Verified Customer

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Great customer service and great service on my vehicle. It’s a little far from my house but the service I received is worth the 45 minute drive to get there It’s a little far from my house but the service I received is worth the 45 minute drive to get there More

by Vmactorres2 Verified Customer Verified Customer

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Good visit my brake fluids were flushed and refilled. Good quality professional service. I will be coming back here for my next service. Good quality professional service. I will be coming back here for my next service. More

by CHERRYBOMB752001 Verified Customer Verified Customer

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Truly wonderful customer service. They go above and beyond to keep you informed throughout the service process. Timely repairs at reasonable rates. They go above and beyond to keep you informed throughout the service process. Timely repairs at reasonable rates. More

by brianandyns Verified Customer Verified Customer

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