Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 28

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

January 16, 2024

Dealership Rating
Employee Rating

My experience at the dealer has always been exceptional! I would highly recommend West Chester BMW and more than likely purchase my next car from WC BMW. More

by TOMKOMP
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 16, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for our team here at BMW of West Chester!

January 15, 2024

Dealership Rating
Employee Rating

Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. More

by cancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of West Chester responded

We are gratified to hear our team was able to work with you so effectively. Many thanks from all of us here at BMW of West Chester!

January 14, 2024

Dealership Rating
Employee Rating

The team at Ottos BMW is 5 star all the time. From scheduling to service to the full customer experience They know exactly what they're doing. More

by Efayda
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

Many thanks once again for continuing to choose BMW of West Chester!

January 13, 2024

Dealership Rating
Employee Rating

Did a great job on a short notice maintenance issue and scheduling conflict. Excellent customer service More

by knicksbxny
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

Dealership Rating
Employee Rating

I always get excellent customer service Bill is attentive in making sure the repairs needed are done correctly More

by edschmid
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

Thank you Ed! We are delighted to hear you continue to be so pleased with the attentive assistance delivered by Bill.

January 13, 2024

Dealership Rating
Employee Rating

The entire team is knowledgeable and professional In how the treat customers Always great service More

by jim.sylvester2
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable and professional performance delivered by our service team here at BMW of West Chester!

January 13, 2024

Dealership Rating
Employee Rating

Bill was very helpful and made sure I understood what problems needed immediate attention. I appreciated his knowledge and concern. More

by dannanehrbas
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

We are please to hear you have been so pleased with the knowledgeable assistance delivered by Bill. Many thanks again for choosing BMW of West Chester!

January 13, 2024

Dealership Rating
Employee Rating

Top notch. Their customer service matches the quality of BMW vehicles I highly recommend Otto's More

by Dwr149
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Jan 15, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team here at BMW of West Chester!

January 05, 2024

Dealership Rating
Employee Rating

Hard to get in and no loaners available for us to use during our service More

by jason@jruconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Mahoney, Nick Capparelli , Anthony Blubello

Jan 05, 2024

BMW of West Chester responded

We know the availability and convenience of loaner transportation is valued by our customers. We are pleased to let you know with the start of the new year we have been able to add additional vehicles to our MINI and BWM loaners fleets.

December 31, 2023

Dealership Rating
Employee Rating

Thanks for the good service. I greatly appreciate it. I enjoy the loaner service and the car wash when the vehicle is delivered. More

by jsalvino324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester and best wishes for a Happy New Year!

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