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Bill Dolan
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13 Reviews
13 Reviews
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13 Reviews of Bill Dolan
April 30, 2025
I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More
by Johneger
Other Employees Tagged: Ian Edmonson, Marek Debski, Marcus Carnes, Manny Reyes , Caesar
January 04, 2025
Brendan Cowhey helped us find the right car to meet our needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and the service staff was very accommodating. Overall a great experience from the entire staff. More
by Joan
Other Employees Tagged: Brendan Cowhey
October 30, 2024
Very nice people to work with and they have a good service department that will take care of you. service department that will take care of you. More
by Faz
Other Employees Tagged: Narcis Agic
October 17, 2024
Excellent service in selecting a new car. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. Narcis Agic was on top of everything. No pressure and very relaxed atmosphere. More
by trosenwein
Other Employees Tagged: Narcis Agic, Oscar Donis, Seth Karol
June 26, 2024
Whenever we do any transaction with them, whether it be with service or sales, it is always a good experience with service or sales, it is always a good experience More
by Mel
Other Employees Tagged: Mario Grbavac
April 18, 2024
Every member of the team as a collective was a great presence to be around. presence to be around. More
by iringgolddabell
Other Employees Tagged: Ricky Espino, Eddie Ganoza, Fidel Alcaide, Jason Goodnight, Matthew Mikhail , Julian Diaz, BORIS NIKOLOV, Erick Schneuker, JENNIFER STEWART
February 28, 2024
Been buying from Narcis close to 30 years now. Wouldn’t trust anyone else with any car purchase. Highly recommend his knowledge and professionalism. Wouldn’t trust anyone else with any car purchase. Highly recommend his knowledge and professionalism. More
by Dbig316
Other Employees Tagged: Narcis Agic, Jason Goodnight, Seth Karol , Jaime Ayala, JENNIFER STEWART
October 02, 2023
This dealership is amazing and Ricky was a phenomenal support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability to listen to what is important at to you as the customer is stellar! More
by Taniabella1
Other Employees Tagged: Ricky Espino, Marek Debski, Fidel Alcaide, Alex Paszkowski , Jaime Ayala, Melissa De La Rosa, Dennis Tomsa
April 28, 2023
Stellar service! ! Great experience and Gilbert is an excellent sales specialist. Loved my test drive to signing the paperwork! ! Great experience and Gilbert is an excellent sales specialist. Loved my test drive to signing the paperwork! More
by loridaane
Other Employees Tagged: Narcis Agic, Gilbert Ansah , Dennis Tomsa
March 26, 2023
I had a great experience with great customer service. Everyone was very helpful and made the process very easy. Everyone was very helpful and made the process very easy. More
by CYOUKHANNA1997
Other Employees Tagged: Daniel Garcia, Marek Debski, Oscar Donis, Eddie Ganoza, Fidel Alcaide, Jason Goodnight, Seth Karol , Jaime Ayala, Melissa De La Rosa
