Bill Fallon | Page 10

Bill Fallon is an excellent service advisor and it is always a pleasure working with him on my service needs for my 2024 Tiguan always a pleasure working with him on my service needs for my 2024 Tiguan More

by JACKIEBD Verified Customer Verified Customer

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Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More

by bdauphin71 Verified Customer Verified Customer

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Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More

by scousevet Verified Customer Verified Customer

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Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More

by juanpee24 Verified Customer Verified Customer

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Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI Verified Customer Verified Customer

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I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More

by KLETREIZE Verified Customer Verified Customer

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We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More

by lhuynh Verified Customer Verified Customer

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Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More

by ABRUEHL Verified Customer Verified Customer

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They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More

by Magma508 Verified Customer Verified Customer

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