Bill Fallon | Page 9

Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More

by bdauphin71 Verified Customer Verified Customer

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Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More

by scousevet Verified Customer Verified Customer

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Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More

by juanpee24 Verified Customer Verified Customer

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Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI Verified Customer Verified Customer

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I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More

by KLETREIZE Verified Customer Verified Customer

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We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More

by lhuynh Verified Customer Verified Customer

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Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More

by ABRUEHL Verified Customer Verified Customer

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They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More

by Magma508 Verified Customer Verified Customer

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I have been a customer of this dealership ever since I purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen wer purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen were fine. I paid cash for my (two) cars. Most of my interactions, however, have been with the service department. They have always seemed quite good. In particular, I would say that the current lineup is *superb*. So, I really am completely happy with Colonial VW. More

by LANGDON1 Verified Customer Verified Customer

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