Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
659 Reviews
4.9

659 Reviews

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659 Reviews of Bill Fallon

June 25, 2025

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Employee Rating

Marc was a great help with buying my new car! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! More

by kmgarvey13
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Recommend Dealer
Yes

June 19, 2025

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I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More

by Jen Pettengill
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin , Bill and Shelby

June 15, 2025

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Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More

by JOANNECFAGAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

June 11, 2025

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Employee Rating

One of my tires had a slow leak, so I brought it in and they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that aga More

by jimmy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

June 11, 2025

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I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been More

by Thomas Witzel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

June 10, 2025

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Wow, amazing, courteous, professional and prompt. I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we h More

by oliveiradavid1
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

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We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. More

by JMOLNAR1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

June 09, 2025

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Employee Rating

Great service and great people. I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughou More

by RMCGINNITY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

June 04, 2025

Dealership Rating
Employee Rating

Excellent service Delivered when promised Updates provided on regular basis Need to update waiting area More

by RB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

June 04, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More

by nancymcaswell
Service Price Transparency
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Recommend Dealer
Yes
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