Bill Fallon

Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch! More

by NIKKIBEE659 Verified Customer Verified Customer

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Excellent experience. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. More

by BGALLAGHER5 Verified Customer Verified Customer

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Marc was a great help with buying my new car! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! More

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I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More

by Jen Pettengill Verified Customer Verified Customer

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Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More

by JOANNECFAGAN Verified Customer Verified Customer

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One of my tires had a slow leak, so I brought it in and they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that aga they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that again in the future. Thanks again More

by jimmy Verified Customer Verified Customer

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I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been a good experience with their help. More

by Thomas Witzel Verified Customer Verified Customer

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Wow, amazing, courteous, professional and prompt. I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we h I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we had a number of concerns. We contacted the dealership scheduled an appointment brought the car in and they addressed and resolved every concern in 2 days. Alignment, brakes, tire balancing, throttle body, and a few others. No hassle, no nickel and dime, deductible or xxxxxxxx like that. They send videos from the service tech and manager going over everything they’re doing and have done along the way. I will drive the hour each way to give them my business again and again. More

by oliveiradavid1 Verified Customer Verified Customer

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We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More

by JMOLNAR1 Verified Customer Verified Customer

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Great service and great people. I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughou I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughout the service. Car is completed on time and clean! More

by RMCGINNITY Verified Customer Verified Customer

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