Bill Fallon | Page 67

Great experience. Have purchased last two vehicles here and will buy more. Bill McGrath, lead service director is great. Dealership is clean, people are friendly, and service check in is flawless. and will buy more. Bill McGrath, lead service director is great. Dealership is clean, people are friendly, and service check in is flawless. More

by Michael Verified Customer Verified Customer

Report | Print

They were great to work with and also addressed the issues with my car as quickly as possible. They were also sympathetic to my financial situation. issues with my car as quickly as possible. They were also sympathetic to my financial situation. More

by CHRISTIANROBERTS644 Verified Customer Verified Customer

Report | Print

I have been a customer of Colonial VW in Westboro since 2000. It is the best dealership and best service department in the greater Boston area. 2000. It is the best dealership and best service department in the greater Boston area. More

by DRDEREGIS Verified Customer Verified Customer

Report | Print

I always have a great service experience at this dealership. I’ve been coming to them for years and will continue to do so in the future. dealership. I’ve been coming to them for years and will continue to do so in the future. More

by Amg2021 Verified Customer Verified Customer

Report | Print

Having recently purchased my 2017 ALLtrack after a 3 year lease ended, this will make the 5th transaction I have had with Colonial VW. There is a reason, or a few; professionalism, courtesy and friendliness lease ended, this will make the 5th transaction I have had with Colonial VW. There is a reason, or a few; professionalism, courtesy and friendliness ! VW4Life !! More

by SPASCAL1 Verified Customer Verified Customer

Report | Print

Outstanding customer service as always. John and Bill really care about their customers and that’s the reason why I drive 30 minutes instead of going to a closer VW dealership really care about their customers and that’s the reason why I drive 30 minutes instead of going to a closer VW dealership More

by MISTAROURKE Verified Customer Verified Customer

Report | Print

Colonial VW is the ONLY place I trust with my 2015 Golf R. The service Team of Billy, John, Dylan and Bill are top notch. I used to work in automotive parts and service and can appreciate how difficult and R. The service Team of Billy, John, Dylan and Bill are top notch. I used to work in automotive parts and service and can appreciate how difficult and often underappreciated these positions can be. This team provides timely and excellent service with clear communication. On the sales side, Pierre Saliba is my go-to guy, although I'm sure he wishes I'd wear out my cars faster. I highly recommend this dealership. More

by NKRISHER Verified Customer Verified Customer

Report | Print

We purchased a precertified VW Passat and 4 months later the brakes started to screech. They replaced the brakes for free no questions asked. GreatCustomerService the brakes started to screech. They replaced the brakes for free no questions asked. GreatCustomerService More

by jb_harvey Verified Customer Verified Customer

Report | Print

Purchased two cars through this dealership. The second purchase was a replacement vehicle for the first because of manufacturing issues with the car (VW Atlas). Going through the VW Corp. repurchase prog purchase was a replacement vehicle for the first because of manufacturing issues with the car (VW Atlas). Going through the VW Corp. repurchase program was a first for Cal our Sales Associate. Going through the repurchase program was a long arduous process but we eventually made it with a replacement vehicle for the first one we purchased. We had a very positive experience with Cal for the original vehicle purchase. He was also supportive of us going through VW’s repurchase program helping us out as much as he could along the way. We are happy with the replacement vehicle. At pick up, We had a positive experience and it was apparent Cal had a genuine enthusiasm for automobiles. He walked us through the features of the vehicles and answered all our questions. He continues to be available post purchase for any questions we have with the new vehicle.. More

Report | Print

Brought my 2019 Tiguan in for first service maintenance. Need 2 rear tires at 15k miles. Both worn on inner edge down to the steel belt. Service dept not helpful at all in trying to figure out how this hap Need 2 rear tires at 15k miles. Both worn on inner edge down to the steel belt. Service dept not helpful at all in trying to figure out how this happens or why they didn’t see it when they checked my tires a month ago. They just kept saying potholes. I know I didnt hit potholes but it’s an SUV. Should a pot hole throw the alignment off that much. Careless mistakes like not replacing my stem covers when they checked my tires a month before When the pressure light kept coming on. And telling me They replaced my fob battery when they did not. No loaner car available until I complained then magically one appeared. They did not offer any info About specials available until I checked website. I felt like they did not care and that they were working against me. More

Report | Print