Bill Fronckiewicz
Bill Fronckiewicz at Volkswagen of Duluth

Bill Fronckiewicz | Page 2

Service Porter

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.6
63 Reviews
4.6

63 Reviews

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63 Reviews of Bill Fronckiewicz

August 23, 2024

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Employee Rating

Service people were very friendly and they did a great job working on my car. More

by enrtut
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Tanner Mariucci, Steph Gordon , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Aviana Skytta

Aug 23, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!

July 30, 2024

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Excellent service from VW of Duluth. My issue was resolved and they are top notch service! I will recommend VW of Duluth to my friends if they are in the market for a new car. More

by ann.prestidge
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola, Tyler Morphew, John Barber, Jake Kukowski , Amber Blaylock, Andy Pegelow, Aviana Skytta, Serina Sprecco

Aug 02, 2024

Volkswagen of Duluth responded

We're sorry to hear about your recent experience at our dealership. We strive to provide excellent customer service, and it's disappointing to learn that we fell short during your visit. We appreciate your feedback and take it seriously as it helps us improve. We'll address this with our team to ensure better service in the future. Please don't hesitate to reach out if there's anything we can do to make it right. Thank you for bringing this to our attention.

July 02, 2024

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They took care of my needs after we followed up with each other. I was very happy. More

by mjarvis9368
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman , Amber Blaylock

Jul 03, 2024

Volkswagen of Duluth responded

We are pleased to hear that we could take care of your needs and that you were very happy with the follow-up and overall experience. Ensuring our customers' satisfaction is our top priority, and we're glad to have met your expectations. Thank you for choosing VW of Duluth! Best regards, The VW of Duluth Team

June 15, 2024

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Timely and convenient. Friendly service and appreciated the reminder of the current service interval. I am concerned over unknown cause of coolant level More

by arm4757
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Tanner Mariucci , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Daytain Ward

Jun 17, 2024

Volkswagen of Duluth responded

Thank you for sharing your feedback on your recent visit to VW of Duluth. We're pleased to hear that you found our service timely and convenient and that our team was friendly and proactive about your service reminders. Regarding your concern about the coolant level, we take such matters seriously and would like to ensure everything is in perfect order with your vehicle. Please feel free to visit us again or contact our service department so we can take a closer look and address any issues to keep your vehicle running smoothly. Your safety and satisfaction are our top priorities!

June 11, 2024

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I bought tires for our Audi SQ5. The service was exceptional. I will go back to them in the future. More

by dave.whittaker
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Tanner Mariucci , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Daytain Ward

Jun 11, 2024

Volkswagen of Duluth responded

It's fantastic to hear that you had an exceptional service experience with us! We're thrilled that you chose us for your Audi SQ5's new tires and that everything went smoothly. We look forward to welcoming you back in the future for any of your automotive needs. Thank you for your trust and your kind words! Safe driving!

May 25, 2024

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Dealership was very professional with a very quick turnaround on our Tiquan. Communication was top notch! More

by christopher.david.stevens
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Tanner Mariucci , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Daytain Ward

May 27, 2024

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with your Tiguan service at VW of Duluth. Our team strives to provide efficient and professional service, and we're glad we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

May 03, 2024

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Everyone at Volkswagen of Duluth was courteous and knowledgeable. I received prompt efficient service. Especially appreciated the "shuttle service" back home while my car was serviced and the delivery More

by natashaklemer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman , Amber Blaylock, Justin Kyllonen, Luke Michelson, Erick Vollan

May 06, 2024

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!

April 30, 2024

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Fabulous service as always! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! More

by cmp5791
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman , Amber Blaylock

May 06, 2024

Volkswagen of Duluth responded

Thank you for your wonderful review! At VW of Duluth, we're delighted to hear that you consistently enjoy your experiences with us. Our team always strives to go above and beyond for our customers, and it's rewarding to know that their efforts make a difference. We look forward to serving you again soon and continuing to meet your expectations. Your satisfaction is our top priority!

April 27, 2024

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Employee Rating

Service with a smile. The tech did a great job finding out what the issue was and fixing the issue two weeks later with the correct diagnosis. More

by mgottwald0
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Apr 29, 2024

Volkswagen of Duluth responded

We're so pleased to hear about your positive experience at VW of Duluth! Thank you for acknowledging the great work our tech team did in diagnosing and resolving the issue with your vehicle. We always aim to provide service with a smile and are glad we could meet your expectations. Looking forward to helping you again in the future!

April 23, 2024

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Employee Rating

It's great that the staff members are making an effort to explain everything and assist with any needs. More

by zhangwenqing
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman , Amber Blaylock, Keaton Gressman, Justin Kyllonen, Luke Michelson, Michelle Rice

Apr 25, 2024

Volkswagen of Duluth responded

Absolutely, we believe that a well-informed customer is a satisfied customer. Our staff is dedicated to making sure everyone understands their options thoroughly and gets all the help they need. It’s fantastic to know that their efforts are making a positive impact! If there's anything more we can do or any further questions we can address, please feel free to let us know. We’re here to help!

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