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Bill "Fuzz" Steinlage
Bill "Fuzz" Steinlage | Page 21
Sales Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
222 Reviews
222 Reviews
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222 Reviews of Bill "Fuzz" Steinlage
March 05, 2019
Top notch service I have purchased 2 cars from Fuzz in the past 2 years. I will never buy a car anywhere else. Fuzz is the best salesman around and the dealership is hu I have purchased 2 cars from Fuzz in the past 2 years. I will never buy a car anywhere else. Fuzz is the best salesman around and the dealership is huge, efficient, and clean. Everyone you encounter is friendly and they all go the extra mile to make the deal. More
by Amy
Verified Customer
January 24, 2019
Jim Butler keeps us coming back Great place to buy new or used & to have service done. 2nd time working with Fuzz. He is very nice & works hard to keep us satisfied. He didn't fo Great place to buy new or used & to have service done. 2nd time working with Fuzz. He is very nice & works hard to keep us satisfied. He didn't follow up with us this time like he promised in regards to scheduling some services & to pick up a few things for the new purchase which has been a bit frustrating but he has still helped us get the job done when we reached out to him. Everyone we have dealt with at Jim Butler has been friendly & professional. The place is clean. Their fair & do a great job. My Dad works for a different Chevy dealership yet we have made our last 2 purchases at Jim Butler which I think says a lot. More
by smw090187
Other Employees Tagged: Mike Zarlingo
January 21, 2019
Awesome service. Thanks for helping me with my vehicle. You guys did a great job and I was really satisfied. Definitely will be back again. Thank you. Thanks for helping me with my vehicle. You guys did a great job and I was really satisfied. Definitely will be back again. Thank you. More
by tiffanybau27
January 10, 2019
MADE WHAT WAS WRONG, RIGHT. My experience at JIM BUTLER CHEVROLET didn't start out excellent by a long shot. I was hunting for used dodge trucks on auto trader when I found a 20 My experience at JIM BUTLER CHEVROLET didn't start out excellent by a long shot. I was hunting for used dodge trucks on auto trader when I found a 2011 RAM 1500 listed through JIM BUTLER. I discovered that JIM BUTLER was still opened so I called looking for additional information that wasn't on the listing. I talked to "GATOR", JIM BUTLER'S phone and internet sales rep. He answered all off my questions and then asked if I wanted to come out and see the truck. I said yes, and that I would be out the following day after work. GATOR said that the truck would be out front and gave me the name of a sales rep to ask for when I arrived. When I arrived, the truck was not out front as promised. I found the sales rep whose name I was given. He mentioned that he tried calling me twice during the day. We discovered that the phone number he was calling was off by one number. He stated "They were doing a few little thing to the truck and that it would be brought out as soon as they got done." My parents were helping me with the down payment so I stepped outside to wait for my dad's arrival. When my dad arrived the sales rep came up to me telling me they were still doing "Little Things" to the truck. I asked, "How long were these little things going to take because my dad was pressed for time." He replied, "Next week." I waited 7 days with no updates on the truck. I e-mailed the sales rep, rather frustrated, asking what was wrong with this truck that its taken this long to do "little things." He told me all the different stages their used vehicles go through before they are resold. Not to mention the truck had to go to a dodge dealership to get 2 safety recalls taken care of. I waited a few more days when the sales rep called me saying that they were waiting on front seat covers and asked me what I wanted to do. I replied, "I want to see and drive the truck." He gave me the name of another sales rep because he was off the following day. When my dad and I arrived. we found the truck on the lot. We started giving the truck a good look over. We could tell that the truck had been sitting less than 15 minutes because we could feel the heat coming off the motor. I went inside to find Bill aka "FUZZ". Bill came out with the keys. I asked Bill to open the hood because I wanted to listen to the motor as Bill started it. The battery was deader than a door nail. Bill jump started the truck then we went for a test drive. During the test drive I could only find one thing that needed attention other than the battery issue. There was just a little play in the front end. I agreed to buy the truck. Bill said he would have both issues addressed before I picked the truck up the following night. When I picked up the truck there was no problems with the truck starting so I assumed that the battery issue was resolved. As I drove home I discovered that the front end play was not fixed. When I left for work the following day the battery was dead again. I had no choice but to text Bill at 6 in the morning on his day off. He told me to get the truck jumped and bring it back out to JIM BUTLER. He would get me a rental at their expense. They gave me a CHEVY TRAVERSE. Bill called me the following day asking me how the rental was working out. I told him that it wasn't because I wasn't able to do some of the jobs I needed to do because it was not a truck. He asked me to bring the rental back out and he would get me a truck. When I arrived, he loaned me a 2014 CHEVY SILVERADO from their used truck department. JIM BUTLER'S SERVICE DEPARTMENT found that I had a malfunctioning computer module and replaced it under the warranty. They also fixed the play in the front end. Long story short, my sales rep, Bill "Fuzz" went above and beyond to make sure the repairs were done right and that I didn't have to miss work while the repairs were being made. More
by taztruckerii
Other Employees Tagged: Mike Johnson
January 07, 2019
Good salesman I just love working with fuzz. He was very knowledgeable about the car. I would come back to him everytime for my next arbor truck . I just love working with fuzz. He was very knowledgeable about the car. I would come back to him everytime for my next arbor truck . More
by fuzzmycarguy
Other Employees Tagged: Doug Darr
January 07, 2019
very satisfied i came for an oil change and everything was great. customer service was amazing and the wait time was very fast. the waiting room was very nice to sit i came for an oil change and everything was great. customer service was amazing and the wait time was very fast. the waiting room was very nice to sit in for a period of time. More
by JESSICAHAWKINS43
December 18, 2018
Oil change Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us o Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us on a new vehicle More
by dsreisenleiter
December 17, 2018
Paul's review I love Jim Butler's service. I recommend them for any service. I've taken my car to another dealership and was dissatisfied. But everything seems to b I love Jim Butler's service. I recommend them for any service. I've taken my car to another dealership and was dissatisfied. But everything seems to be fixed right when I leave Jim Butler. More
by paulbrennan31
Other Employees Tagged: Bill in the service department.
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