Bill McLean
Bill McLean at Otto Cadillac

Bill McLean

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
1,206 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

4.8

1,206 Reviews

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1206 Reviews of Bill McLean

July 01, 2025

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Employee Rating

All staff is friendly and very professional! It’s always a great experience! Never had a complaint yet! More

by sbond702
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Recommend Dealer
Yes

June 26, 2025

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Got towed due to parking break locking up in MA while en route from Florida. Had no appointment and received stellar instant service by Bill. The SUV was fixed 4 hours later! More

by TheDancers
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

June 26, 2025

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Roger is always very helpful and courteous when we bring in our vehicles. Thank you for all you do! More

by tcullum124
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss

June 25, 2025

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I would like to thank Amber and Otto Cadilac for their help and time. Amber was accommodating and very helpful with the process. More

by JREEDNY
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Recommend Dealer
Yes

June 23, 2025

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Everyone was wonderful to work with- highly professional and super friendly. A pleasure to do business day. More

by DEALERRATER
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Recommend Dealer
Yes

Other Employees Tagged: Roger Prentiss, Amber Young

June 23, 2025

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Keep up the good work I am pleased with the work. Have a good day More

by amerawan60
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Recommend Dealer
Yes

June 20, 2025

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After the situation that I had with my 2025 XT6, It was good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) More

by dlabunsk
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Recommend Dealer
Yes

June 19, 2025

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I haven’t always had the best experience buying used cars but Otto really impressed me. They are very responsive and fixed an issue without any hassle at all. If I could give 10 stars, I would. Keep being gr More

by Katg2889
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

June 17, 2025

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Great service . ...I will ve back for more service..I got reminder for service thanks More

by chrischris.a4
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Recommend Dealer
Yes

June 17, 2025

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I was very pleased with the interaction I had with the service staff during my recent appointment. More

by edjgorman
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Yes
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