Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 128

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
1,310 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

4.9

1,310 Reviews

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1310 Reviews of Bill McLean

November 28, 2018

Dealership Rating
Employee Rating

Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More

by LoPro
Customer Service
Friendliness
Recommend Dealer
Yes

November 27, 2018

Dealership Rating
Employee Rating

service department I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointe More

by Debkayak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Allison Anaya

November 27, 2018

Dealership Rating
Employee Rating

Great service! We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to More

by MSHARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 22, 2018

Dealership Rating
Employee Rating

Otto is the perfect to buy and to maintain a vehicle. We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Ot More

by MCARLSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

November 21, 2018

Dealership Rating
Employee Rating

Service items Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 L More

by JDOMBROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2018

Dealership Rating
Employee Rating

Excellent Experience The service was fast and Bill went over my vehicle very well with me. The waiting area was nice with coffee water TV and magazines. More

by ZKenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2018

Dealership Rating
Employee Rating

Great work! Very professional! Couldn’t have had better service. Very quick. Very professional. Everyone very kind and helpful. I’ll definitely take my Cadillac back here if I have More

by matthewdminardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2018

Dealership Rating
Employee Rating

Treated fairly. Friendly atmosphere and problems solved.When you walk in people know your name. Steve LeMon is the best salesman I have ever dealt with.Bill McLean is More

by EnaJ456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Steve LeMon

November 14, 2018

Dealership Rating
Employee Rating

The usual fine service I have been to Otto at least five times over the last two and a half years and the service department has always been courteous and efficient. Waiting More

by acgilbert797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher , Roger Prentiss

November 13, 2018

Dealership Rating
Employee Rating

Excellent service as always Fast and friendly service. Needed car inspection and oil change. The work performed was professional and done in a timely manner. Not that it matters More

by cvol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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