Bill McLean | Page 129

Sensor problem. Bill McLean and John White quickly addressed my problem, and when it could not be fixed immediately, they provided me with another vehicle. These tw Bill McLean and John White quickly addressed my problem, and when it could not be fixed immediately, they provided me with another vehicle. These two gentlemen are the best! More

by Richie Verified Customer Verified Customer

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Great Felt right at home and all my concerns were taken care of in a timely manner. I would recommend this service center to anyone who owns a Cadillac Felt right at home and all my concerns were taken care of in a timely manner. I would recommend this service center to anyone who owns a Cadillac More

by stevencarron Verified Customer Verified Customer

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excellent service The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff i The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff in service on Monday Nov 5 , 20-18 was great More

by TECHNOSTRUCK Verified Customer Verified Customer

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Prompt service to check possible recall issue Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was wav Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was waved as a courtesy. Thanks! More

by JOEROGLIERI Verified Customer Verified Customer

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Excellent sales and impeccable service Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Ian Maher is very informative and honest and very thorough and does his job very well.The service staff is absolutely the best I ever dealt with.They are why I will continue to be a loyal Cadillac customer. More

by ROSEANN.STEVENS Verified Customer Verified Customer

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New Car Purchase XTS Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto. We would definitely recommend. him More

by SHERL Verified Customer Verified Customer

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These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the distance to make the entire process stress-free and a pleasure. More

by wrz@instrumentratings.com Verified Customer Verified Customer

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Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financial department is easy to work with and quite capable. Bill Mc Clean in the service department always provides great service and takes time to say hello even if you are not in for service. John in service goes out of his way to please and Alison in service is also courteous and friendly. A well rounded well run business that seems to strive at every level to provide customers the best service possible. More

by DMPRC7 Verified Customer Verified Customer

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Nothing less than expected The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful and answered all my questions. More

by dennis Verified Customer Verified Customer

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Excellent team I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made the wait pass by quickly. More

by EVANOFFKB Verified Customer Verified Customer

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