Bill Mcgrath | Page 14
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
28 yrs, 2 mos
367 Reviews
Write a Review367 Reviews of Bill Mcgrath
September 18, 2023
Very knowledgeable crew. They took time to explain what and how the maintenance was being performed on the vehicle. The Vehicle was returned in clean condition. They took time to explain what and how the maintenance was being performed on the vehicle. The Vehicle was returned in clean condition. More
Other Employees Tagged: Dylan Begin
September 15, 2023
I have been doing business with Colonial Volkswagen since 2009! That says it all! Excellent! 2009! That says it all! Excellent! More
Other Employees Tagged: Pierre Saliba , Brendan Gallagher, Shaun Tubert
August 30, 2023
Pierre is extremely knowledgable and made buying the car simple and smooth. Service manager Bill McGrath is one of the main reasons i'm back buying my second car from Colonial of Westborough. simple and smooth. Service manager Bill McGrath is one of the main reasons i'm back buying my second car from Colonial of Westborough. More
Other Employees Tagged: Pierre Saliba , Brendan Gallagher
August 25, 2023
Where do I even begin? Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I could give them a standing ovation, I totally would! Not only did they rebuild my entire fuel system after "catastrophic diesel failure," but they finished early, on a weekend, and I got my car back before my workweek began. They mechanical wizards, and you won't find a friendlier service department around. They treated me like I was part of the family from the moment I walked in the door. I am a woman who had spent some time searching for a mechanic that I felt like I could trust. I found it here in Colonial VW's service team. More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin, Mike Pender , Renato Lima
August 17, 2023
The worst car I have ever bought. And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it nev And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it never stopped giving me troubles. I was taking the car twice a month to get it fixed and countless times I told them to change it but never did. After I broke down in tears then they decided to help a little. Even thought the next person that tried to help was nice I still feel cheated and lied to by this company. More
Other Employees Tagged: Bill Fallon, Mike Pender , Ramon Almodovar, Brendan Gallagher, Renato Lima
August 12, 2023
Brian Bomarsi was committed to my complete satisfaction throughout the sales process. General Sales Manager Mike Pender would not give up in finding the exact equipped car I wanted even willing to go out o throughout the sales process. General Sales Manager Mike Pender would not give up in finding the exact equipped car I wanted even willing to go out of state to secure it. He definitely went the extra mile to insure my wants and needs were met. In regards to Bill McGrath, what more can I say. He is the best Service Manager in the business. More
Other Employees Tagged: Mike Pender , Brian Bomarsi
July 27, 2023
Hands down the best dealership service department around. I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notc I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notch service More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin , Bill mcgrath
July 26, 2023
Very attentive salespeople, very good on detail, friendly and efficient. A very well run dealership. and efficient. A very well run dealership. More
Other Employees Tagged: Mike Pender , Emile Salem
July 26, 2023
This time for a plain ole MA state inspection completed in a timely manner. First come, first served. Free coffee to boot!! in a timely manner. First come, first served. Free coffee to boot!! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
July 14, 2023
They are always helpful and reliable. I will continue to go here for car repairs. I will continue to go here for car repairs. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Jon Lacey, Dylan Begin

