Bill Mcgrath | Page 26
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
28 yrs, 2 mos
365 Reviews
Write a Review365 Reviews of Bill Mcgrath
May 03, 2020
They have taken care of me and my family for years and have always upheld the best level of customer service. Best Volkswagen dealership there is! have always upheld the best level of customer service. Best Volkswagen dealership there is! More
Other Employees Tagged: Bill Fallon, Gina Martinez, Jon Lacey, Dylan Begin , Cal Angus, Neil Finch, Joe Patrock, Derek Power, Dino Scimemi
May 01, 2020
Always a pleasure to visit Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. More
May 01, 2020
AMAZING SERVICE EXPERIENCE! Billy, the Service Manager, supplied a totally seamless transition getting my wife's 2018 VW Atlas back on the road! Whatever they are paying this ma Billy, the Service Manager, supplied a totally seamless transition getting my wife's 2018 VW Atlas back on the road! Whatever they are paying this man should be DOUBLED! He always delivers a 100% on the mark hassle-free service experience. Thank you once again, Billy! More
April 23, 2020
Fantastic service; gets the job done! This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pr This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pricing. Easy drop off and pick up; great customer waiting area, too. Best of all, the service managers are great people who take a personal interest in quality work and customer satisfaction. More
Other Employees Tagged: Bill Fallon
April 23, 2020
Outstanding service as usual. This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with only the Service Manager doing the writing and assumed a skeleton staff in the shop, I'd wait all day. No way. I still got my quality video explaination of the work and they also found more problems that I did not even noticed. Well the work got done in the time they said it would take and my car felt fantastic to drive. Keep up the good work and stay safe. More
Other Employees Tagged: Jimmy the technician
April 21, 2020
Excellent as usual I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and r I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and ready within 2 hours. More
April 11, 2020
Outstanding service! I would like to thank Bill McGrath for another five start service he extended me over the last 18+ years. Also, special Thanks to Michael (Service Te I would like to thank Bill McGrath for another five start service he extended me over the last 18+ years. Also, special Thanks to Michael (Service Technician) for the time he took to explain the findings and the repair approach...he demonstrated his high qualifications through the work he performed. More
April 11, 2020
The service provided by this dealership is excellent Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. They picked up our vehicle, sanitized it before and after the service and then returned the vehicle to our home. More
Other Employees Tagged: Bill Fallon, Jon Lacey

