Bill Mcgrath | Page 27
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
28 yrs, 2 mos
365 Reviews
Write a Review365 Reviews of Bill Mcgrath
April 09, 2020
Professional Service Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy thr Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy throughout the entire recall repair service period. More
April 08, 2020
The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More
Other Employees Tagged: Bill Fallon, Gina Martinez, Jon Lacey, Dylan Begin
April 01, 2020
Colonial service and sales always goes above and beyond any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. More
Other Employees Tagged: Jon Lacey , Derek Power
March 22, 2020
Excellence from top to bottom. I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, tru I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, trustworthy, and always take care of me. I travel from Everett to Westboro just for Colonial VW. I would go nowhere else. Bobby D. More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
March 14, 2020
Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will always bring my car back here for service. Car is running great! More
Other Employees Tagged: Jon Lacey
March 13, 2020
This is my return back to driving a VW and Colonial VW. I was extremely happy with the service I received. I would highly recommend this dealership!! was extremely happy with the service I received. I would highly recommend this dealership!! More
Other Employees Tagged: Bill Fallon, Dylan Begin , George Akhpatelov, Chadi Atallah
March 09, 2020
Bill, John, and the rest of the team in service went out of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected p of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected problem with my car. While they might think they were just doing their jobs, their effort is far beyond what most people would, or could, put forth. I am thankful for being able to look to them for all of the service needs for my CPO VW. More
Other Employees Tagged: Jon Lacey
February 29, 2020
Friendly, helpful and welcoming crew at the service department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! department, the reason I keep coming back to this location. Thanks to the whole team, keep up the great work! More
Other Employees Tagged: Bill Fallon
February 24, 2020
Correcting an oversight - Colonial does it right Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owne Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owners manual with the vehicle when I drove off the lot. The service department were quick to remedy the situation - providing the second key and the manual. Fahrvergnügen: It's what makes a car a Volkswagen :) More
Other Employees Tagged: Dylan Begin
February 22, 2020
Excellent service, above and beyond customer care, and a pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. More
Other Employees Tagged: Jon Lacey, Dylan Begin
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