Bill Skorvanek | Page 4

Fantastic. I've to get my car service at this location always on time and my car comes back nice and clean. Service department is great!👍 always on time and my car comes back nice and clean. Service department is great!👍 More

by lovelyness1168 Verified Customer Verified Customer

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Very pleased with service! I received courtesy rides both home and back to dealership when my car was ready. home and back to dealership when my car was ready. More

by TOSGOOD0 Verified Customer Verified Customer

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My Mini Countryman is ten years old. I have brought it to Mini of Fairfield every year for a check up and it still runs beautifully. It handles beautifully and has great pick up. I love my Mini. Mini of Fairfield every year for a check up and it still runs beautifully. It handles beautifully and has great pick up. I love my Mini. More

by JUDYKAGAN Verified Customer Verified Customer

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service department solved my engine problem with a loaner same day and back in my mini the following morning at a fair price. same day and back in my mini the following morning at a fair price. More

by tfitzpa189 Verified Customer Verified Customer

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Always very friendly and professional. Keeps you up-to-date on the mini, and does great work. A+++ up-to-date on the mini, and does great work. A+++ More

by CARILVA70 Verified Customer Verified Customer

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It's quite efficient, and the staff is very proficient and professional. Their devotion-to-details is greatly appreciated. Nevertheless, there's an apparent - and somewhat abhorrent - management order in- and professional. Their devotion-to-details is greatly appreciated. Nevertheless, there's an apparent - and somewhat abhorrent - management order in-place, pressuring staff to hard-sell heavily rules-based services (mostly to benefit MINI; not so much, for clients), such as, the extended service contract. CASE-IN-POINT: My MINI-Dealer Service took place on Thursday Sept. 23, 2021. So, in advance of my MINI-service appointment, on Friday, Sept. 17th, 2021, I took my car to TOWN-FAIR Tire Co. In Danbury, CT & purchased two new front tires and did a tire-rotation, along with a full breaks/linings/sensors inspection. They rated all of my breaks with "8s" - a full clean bill of health. Yet six-days later, MINI's technician ranked my front breaks (showing two matching brand new tires), with an "8s", but oddly rated both rear breaks with only "4s", requiring service (one of my rear tires is 5-months old, without much driving. I just barely broke 26K miles on the odometer, prior to my MINI service appointment), indicating a need to spend either $600 for an unspecified break restoration, or a similar amount for a MINI-Service Contract Extension. This didn't sit well, with me, and didn't make sense. I understand that these are tough times for all, and for dealerships, but this approach goes too far. More

by GIBBONSRICHARD Verified Customer Verified Customer

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Don’t give me a minimum word count—I am far too busy to sit here and type this. sit here and type this. More

by dldanile Verified Customer Verified Customer

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The service is always the best. The new valet service is great. From start to finish a very good experience. great. From start to finish a very good experience. More

by Diane Verified Customer Verified Customer

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Friendly and professional. Easy to schedule appointments and loaner. I'm on my second Mini purchased and serviced by this dealership. I'd buy a new car when the time comes. and loaner. I'm on my second Mini purchased and serviced by this dealership. I'd buy a new car when the time comes. More

by MKCASTILLO Verified Customer Verified Customer

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