Bill Sommer

I would give this dealership and Liam ZERO stars if possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee the work completed on the vehicle. We were also told we would have free oil changes and there was a charge on the finance contract. When issues and concerns were brought to the attention of the General Manager he told us if we generally sign documents before reading them. More

Report | Print

I would give this dealership and Mr. Huvaere zero stars if I could. We purchased a vehicle with damage to the oil pan and underneath cover. They eventually attempted to repair the oil le Huvaere zero stars if I could. We purchased a vehicle with damage to the oil pan and underneath cover. They eventually attempted to repair the oil leak and now it is leaking again. They stated a certified master technician inspected the car before we purchased it. We were also told we would get free oil changes and then a charge was placed on the loan documents. When we brought the concerns to Mr. Huvaere, he stated if we have a habit of signing things we don't read. So, please, please, please, read EVERYTHING before signing documents at this dealership. I would NOT feel safe buying a vehicle from this dealership. The dealership also changed the floor mats from when we test drove the car. More

Report | Print

The used sales associates are dishonest and sold us a used vehicle with mechanical issues, knowing it was for a first time driver!!!!!!! The used car “inspection” report omitted the repairs that needed t used vehicle with mechanical issues, knowing it was for a first time driver!!!!!!! The used car “inspection” report omitted the repairs that needed to be completed on the vehicle. Never buy a vehicle from this dealership, customer safety is evidently not a priority! More

Report | Print

Bill has always treated me with respect and has helped me purchase/lease several vehicles in the last 20 years. You can trust him to guide you through the sometimes confusing steps of purchasing a vehicle. D purchase/lease several vehicles in the last 20 years. You can trust him to guide you through the sometimes confusing steps of purchasing a vehicle. Dealerships can be intimidating but Bill makes sure you understand all aspects of the sale and what options you have. It's because of Bill that we keep coming back to, and recommending, Suburban Ford of Waterford. More

Report | Print

It was an amazing experience for buying my first car! They had my dream car already in stock! They had my dream car already in stock! More

Report | Print

Buyer beware: Vehicles have a mandatory $1000 upcharge for perma-plate, that was never mentioned or explained. for perma-plate, that was never mentioned or explained. More

Report | Print

Awesome friendly well knowledgeable great coffee ! Everyone is so welcoming great place to come and do business with Everyone is so welcoming great place to come and do business with More

Report | Print

Love the new location, the dealership was clean. The people working there are all very nice and helpful The people working there are all very nice and helpful More

Report | Print

Very professional and honest. Excellent experience buying a pre-owned vehicle from them. Highly recommend this dealership. Excellent experience buying a pre-owned vehicle from them. Highly recommend this dealership. More

Report | Print

Great staff & always welcoming. It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frown It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frowns upside down. More

Report | Print