Bill Tegethoff | Page 13

After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - human error. I spent an hour at midnight trying to pinpoint the issue at 24 degree weather. No excuses. And this was before planning a long road trip. A few days later, and this would have been a bigger issue. General service manager and service adviser play tough guys. Joke. If you care about your car, DO NOT take it for service to this place. Nielsen Dealer just a few miles away will provide a much better experience. More

by edku78 Verified Customer Verified Customer

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Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem Really cared about customer satisfaction and timely service. Would go back again with any type of problem More

by wk Verified Customer Verified Customer

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Always a great experience with the team at Salerno Duane for my Jeep Grand Cherokee maintenances. for my Jeep Grand Cherokee maintenances. More

by marcoscoppola Verified Customer Verified Customer

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Team was great - in and out same day. ..diagnosed issue, fixed and offered other service suggestions for future visit. ..diagnosed issue, fixed and offered other service suggestions for future visit. More

by brian.j Verified Customer Verified Customer

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Bill was very courteous and knowledgeable, a pleasure to work with, I hope I get him again the next time I come for service. work with, I hope I get him again the next time I come for service. More

by alexschenk Verified Customer Verified Customer

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Great service and communication. Was transparent with pricing and overall exceeded expectations! Happy with experience Was transparent with pricing and overall exceeded expectations! Happy with experience More

by afinnrty Verified Customer Verified Customer

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I recently moved my service here from another dealership and I've been very happy that I did. and I've been very happy that I did. More

by Darren Verified Customer Verified Customer

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Absolutely the best experience I have ever had dealing with auto service. And both times were equally great. Highly recommend with auto service. And both times were equally great. Highly recommend More

by sharakrout Verified Customer Verified Customer

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Bill, Matt and Jaylen in service were very helpful and provided great service and updates on our Jeep Grand Cherokee. Great work Paul, service manager too! provided great service and updates on our Jeep Grand Cherokee. Great work Paul, service manager too! More

by smasyra Verified Customer Verified Customer

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These guys went way above and beyond to help get the leak in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! More

by kendcc Verified Customer Verified Customer

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