Bill Tegethoff

Salerno Duane Chrysler Jeep responded

We’re very sorry to hear about the lack of follow-up regarding your recall. You should have received an update, especially after being told the part would be ordered. We understand how important recall repairs are and apologize for the delay and missed communication. Please contact our service management team directly so we can check the status of the part and schedule your appointment as soon as possible. We appreciate you bringing this to our attention and look forward to resolving it promptly.

Salerno Duane Chrysler Jeep responded

Thank you for your kind words! We’re glad our team kept communication clear, thoroughly explained the areas that needed attention, and provided friendly service throughout your visit. We appreciate you trusting us with your vehicle and look forward to assisting you again in the future!

Salerno Duane Chrysler Jeep responded

Thank you for your kind words! We’re thrilled to hear our team consistently provides professional, reliable service and gets you back on the road quickly. We appreciate your trust and loyalty!

Salerno Duane Chrysler Jeep responded

Thank you for the kind words and recommendation. We’re glad to hear you had a positive experience and that our team provided dependable service and clear communication. It means a lot to know you’d trust us for both service and a future vehicle purchase. We truly appreciate your support and look forward to assisting you again down the road!

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving a 5-star review Lisa! We’re thrilled to hear that our receptionist made such a great impression and that you enjoyed our workspace amenities. It’s wonderful to know your entire car-buying experience was pleasant. Congratulations on your new car, and we’re so happy you chose to purchase from us!

Salerno Duane Chrysler Jeep responded

We truly appreciate your continued trust and kind feedback! It means a lot to us that you feel valued and respected every time you visit. We look forward to providing you with excellent service for years to come.

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that the service manager made a great impression and that your overall experience was awesome. Your recommendation means a lot to us, and we’re here anytime you or anyone you know is looking for a vehicle.

Salerno Duane Chrysler Jeep responded

We are truly sorry to hear that your experience with our service department wasn’t what you expected. We genuinely want every customer to feel valued and well cared for, and we are disappointed we didn’t deliver that for you. If there’s anything we can do to make things right and earn back your trust, please know we’re here and would welcome the chance. Thank you for sharing your honest feedback—it really helps us improve.

Salerno Duane Chrysler Jeep responded

Thank you for your kind feedback and 5-star review! We’re glad to hear the service process was easy and timely, and that our team kept you informed every step of the way. We appreciate your trust and look forward to serving you again!

Salerno Duane Chrysler Jeep responded

We’re glad to hear you had a quick, pleasant, and professional experience. Your thanks mean a lot—hope to see you again soon!