Billy Delgado

Crest Volvo Cars responded

Thank you for taking the time to provide feedback about your experience with our team. We understand that working with professional and approachable staff members makes a significant difference in your car buying journey. It's wonderful to hear that you found the service easy and that you chose to return for another business opportunity with us. Your continued trust means a great deal to our team at Crest Volvo Cars, and we appreciate customers like you who value the professional approach we strive to maintain. We are, however, concerned to see that you are not fully satisfied with your experience, and we would like to learn more about what we could have improved upon. At your earliest convenience, please reach out to Duncan McPhail, our General Manager, at Dmcphail@vtaig.com. We look forward to hearing from you.

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team, Kathy! It means so much to us that you chose to return for your second vehicle purchase. Your loyalty and trust in our dealership truly touches our hearts. We're thrilled that your passion for the XC90 brought you back to us, and we're honored that our consistent service over the years played a role in your decision. It's wonderful to know that every team member you worked with - from our service department through sales, financing, and delivery - provided the friendly and professional experience you deserved. Your feedback about feeling genuinely cared for throughout the process reflects exactly what we strive to achieve with every customer interaction. Thank you for taking the time to share your positive experience and for being such a valued part of our community.

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with your new Volvo purchase. It sounds like the entire process was handled exceptionally well, and we're delighted that everything went so smoothly for you. Having a pleasant and seamless experience is exactly what we strive for with every customer at Crest Volvo Cars. Your positive feedback means a great deal to us and helps us continue providing the high level of service our customers deserve. We hope you absolutely love your new Volvo and look forward to serving you again in the future.

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with cordial and professional service throughout your visit. It means so much to us when customers recognize the dedication our staff puts into delivering exceptional care. Your feedback about us going above and beyond truly brightens our day and motivates us to continue providing outstanding service to every customer who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team provided you with such attentive and knowledgeable service from the moment you arrived. It's fantastic that your sales consultant took the time to truly understand your needs and guided you through your options in a pressure-free environment. We take great pride in maintaining a clean, modern, and welcoming environment for our customers, and we're delighted that you noticed our attention to detail throughout your visit. Your satisfaction with the smooth and transparent process, as well as the seamless delivery experience, means everything to us. We're so pleased that you're absolutely loving your new Volvo and that it's driving like a dream! Thank you for recommending us to others seeking exceptional customer care and a top-tier buying experience. We truly appreciate customers like you who take the time to share their positive experiences.

Crest Volvo Cars responded

Thank you, Winston, for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you felt accommodated during your visit. Our team works hard to ensure a comfortable experience for all our customers, and we’re glad that Billy made a positive impression. We hope to see you again soon, and if you have any further questions or need assistance, please feel free to reach out to us.

Crest Volvo Cars responded

Thank you for your wonderful review, Betty. We truly appreciate your loyalty over the past 22 years and are delighted to hear about your positive experiences with our team, especially with Billy and Jordan. It's heartwarming to know that we have been able to serve you and your family through multiple generations. We look forward to continuing to provide the excellent service that keeps you coming back. Thank you again for your kind words!