Billy Harvey | Page 15

Smooth, easy and no pressure. Jarrod was a pleasure to work with on my purchase. Jarrod was a pleasure to work with on my purchase. More

by t2usmc1 Verified Customer Verified Customer

Print

Had some bumps at tue start but Billy in finance, Kevin in aftermarket, Zeke in Sales , Lindy in customer service and Derrick the sales person got it all together. in aftermarket, Zeke in Sales , Lindy in customer service and Derrick the sales person got it all together. More

by PDVALENTINIS Verified Customer Verified Customer

Print

Guy's the best Sales man there! He's my GO TO! Along with the help of JJ (: Thank Ya'll!! He's my GO TO! Along with the help of JJ (: Thank Ya'll!! More

by BELLAC Verified Customer Verified Customer

Print

When there was an issue, several people made sure to iron out the problems to make sure I was satisfied. iron out the problems to make sure I was satisfied. More

by PDVALENTINIS Verified Customer Verified Customer

Print

This my second truck purchased from Randall Reed's Planet Ford. I have always been pleased with the service. Ford. I have always been pleased with the service. More

by HVACKID1973 Verified Customer Verified Customer

Print

My wife and I had a great experience at Planet Ford. We bought a new Outer Banks Bronco. Jimmie was great!! He and I talked on the phone and texts for almost two weeks to get everything lined up b We bought a new Outer Banks Bronco. Jimmie was great!! He and I talked on the phone and texts for almost two weeks to get everything lined up before we came in. Then we spoke with Kevin in Aftermarket and that was another great experience. Finally we finished with Billy Harvey in finance. Finance usually is the grueling part of car buying, but Billy made it quick and painless. I definitely will buy here again and highly recommend it to anyone looking to buy a new vehicle. One of the best buying experiences I've ever had. More

by bakerj Verified Customer Verified Customer

Print

Ha! You don’t wanna hear what I have to say. - I’m surprised I got another survey. Never heard back from Tim - the service guy. He told me he would have You don’t wanna hear what I have to say. - I’m surprised I got another survey. Never heard back from Tim - the service guy. He told me he would have a car ready for me on Tuesday but wasted my time that day. Went home and waited to hear back from him Thursday or Friday and not even a voicemail or a loaner. Apparently, the Ford tech figured out how to fix my overheating vehicle that is unsafe to drive bc it dies on the side of the road if I go over 65 mph. You think that someone would take responsibility for selling a vehicle that is unsafe to drive but oh well nobody cares. Anywho. - Tim never called me to get me a loaner. For someone that has figured out how to fix the problem she as xxxx likes to take their sweet xxx time. Hopefully, some changes start but I’ve been waiting since 2020 and I still get treated like nobody cares about my vehicle or my well-being. - Martin had no words to say after I texted him. - 2023 FORD ESCAPE OVERHEATING. CANT GO OVER 65 MPH - and if I do the car goes into limp mode. Try to tell me that isn’t safe when you are stuck on a bridge that only has one lane. No big deal right? Not your life. - I will never buy a Ford again. Fool me twice shame on me. - but I guess I was hoping for a different outcome this time around. But nope. The 2020 Ford Escape was lemon and now a 2023 Ford Escape is unsafe to drive. Also, Tim is not a very good service guy. - he doesn’t care about me. I probably won’t even hear from him today. 2/9/23 - at 2:20 pm More

by Tmt1997 Verified Customer Verified Customer

Print

People are amazing! Awesome customer Service! Recommend them to everyone! New or used vehicles. Thank you! Awesome customer Service! Recommend them to everyone! New or used vehicles. Thank you! More

by Mr. Toscano Verified Customer Verified Customer

Print

Very dishonest, told me they couldn't come down a penny in the car, received bad news about wife's illness, couldn't drive anymore, didn't get the car, next day they dropped the price $900. Would never pur in the car, received bad news about wife's illness, couldn't drive anymore, didn't get the car, next day they dropped the price $900. Would never purchase from them and I purchased from them before.. never again, if you're looking for vehicle, shop elsewhere in Houston. Very dishonest dealer More

by tedford.us Verified Customer Verified Customer

Print

Love my brand new explorer XLT. It’s a perfect fit for our family and had a great experience getting it all taken care of. It’s a perfect fit for our family and had a great experience getting it all taken care of. More

by britnispellman1128 Verified Customer Verified Customer

Print