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Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 10

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
195 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.9

195 Reviews

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195 Reviews of Billy Herbert

June 18, 2024

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Employee Rating

Ease of appointment access, very professional and pleasant representatives and great work A nice waiting area with refreshments More

by Joseph vershish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Veninga

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Jun 18, 2024

Galleria BMW responded

Joseph, Thank you so much for sharing your experience with us! We really appreciate your business and trust, and we could not be more pleased to have you as part of our Galleria BMW Family!

June 18, 2024

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The folks at Galleria BMW always go the extra mile to make you feel special! More

by Lisa Skeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Lisa, Thank you so much for sharing such kind words about our dealership and team. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

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Fantastic! Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a More

by gfparkerhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

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Jun 18, 2024

Galleria BMW responded

We are so grateful to have provided you with a fantastic experience and gained your trust, gfparkerhospitality! We really appreciate your kind words and business. If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

June 18, 2024

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Employee Rating

Top notch service department. They take excellent care of my car and are attentive to any thing I ask of them. More

by marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Marcel, we are so pleased to hear that you found our service department to be top notch! We really appreciate your business and trust, and we hope to continue to work with you in the future!! Thank you!

June 18, 2024

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Billy in service always does a great job with our cars. Full report of what to expect and quick service. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Beth, We are so pleased to hear that you received such great service from Billy and our team. Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

June 18, 2024

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Billy in service is awesome to work with! He was very helpful and knowledgeable of the items I asked him. More

by hallchad35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our dealership. We are so pleased to hear that you had such an awesome experience!! We really appreciate your business and trust, and we hope to continue to work with you in the future.

June 12, 2024

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This is my favorite BMW dealership. All staff are friendly and professional, and the service team is top notch. More

by Ms. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2024

Galleria BMW responded

Ms. Williams, thank you so much for your kind words about our staff and service team. We could not be more honored to hear that we are your favorite BMW dealership. We hope to continue to work with you in the future, and we really appreciate your business!!

June 11, 2024

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Sonya is the best dealer at Galleria. We travel just for her and the service of the dealership as a whole. It is a great environment with the upmost professionalism and kind staffing. We More

by Rai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

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Jun 13, 2024

Galleria BMW responded

Rai, We truly cannot be happier to hear that you had the most amazing experience with Sonya at our dealership. Thank you so much for making the trip and trusting us with your business. We really appreciate you, and we hope to continue to work with you in the future. If there's anything else that we can assist you with, please do not hesitate to reach out!

June 10, 2024

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Excellent customer service! ! Always willing to take care of any issues. Will always come back. More

by kyrabulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Galleria BMW responded

Kyra, Thank you so much for sharing. We are so pleased to hear that you received excellent customer service and had all of your issues taken care of. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

June 09, 2024

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Employee Rating

An excellent dealership with excellent and knowledgeable sales people, and a good selection of cars on the lot More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga, Sonya West

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Jun 09, 2024

Galleria BMW responded

Pam, Thank you so much for your kind words. We really appreciate your kind words and could not be happier to hear that you had an excellent and knowledgeable experience with our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out!!

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