Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 9

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
195 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.9

195 Reviews

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195 Reviews of Billy Herbert

June 28, 2024

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Great place to do business! Professional employees throughout! Service manager Billy is top notch as is the entire service crew More

by PWV1964
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2024

Galleria BMW responded

Thanks and we love to hear this! Thank you for your kind words about Billy and we will be sure to pass them on. Thanks again!

June 28, 2024

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They are always polite and courteous, and go above and beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. More

by Jamesblundy
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jul 08, 2024

Galleria BMW responded

And we enjoyed doing so! Thank you for allowing us to serve you automotive needs. You business and your trust mean the world to us!

June 25, 2024

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It is always a pleasure doing business here! Everyone is always pleasant and super helpful. More

by Sely2727
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Recommend Dealer
Yes
Jun 25, 2024

Galleria BMW responded

Sely2727, We are so pleased to hear that it is always a pleasure doing business with our dealership and team. Thank you so much for your kind words, business, and trust. We really appreciate you!!

June 22, 2024

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The service was outstanding as usual! Big thanks to Billy Herbert for always ensuring I get taken care of! More

by Mark
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Mark, We are so happy to hear that you always receive outstanding service from our team and dealership. We really appreciate you, and we hope to continue to work with you in the future!!

June 21, 2024

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Exceptional, personalized service. Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and More

by mindi
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Thank you so much for your kind words, Mindi! We really appreciate your business, and we could not be happier to hear that you always have an honest, reliable and overall great experience with our service team. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

June 21, 2024

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I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from More

by Mary Fellows
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Mary, Thank you so much for taking the time to share your experience with us. We could not be happier to hear that you always have a phenomenal time working with Chris and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

June 20, 2024

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First time visit to Galleria BMW was a wonderful experience. Billy and the team were helpful and informative getting my car service needs addressed in a timely manner. The facility is clean and in More

by chrisandcoop
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Recommend Dealer
Yes
Jun 21, 2024

Galleria BMW responded

Thank you so much for sharing this, chrisandcoop! We truly could not be happier to hear that you had such a wonderful experience with our dealership, with the help of Billy of course! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust. Welcome to the Galleria BMW Family!

June 20, 2024

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This is my third time to go in for maintenance and everytime they have went above and beyond to make the experience enjoyable. Great staff More

by Jonathanhevans
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Recommend Dealer
Yes
Jun 21, 2024

Galleria BMW responded

Jonathan, Thank you so much for your repeated business and kind words. We are so pleased to hear that you always have an enjoyable experience with us, and we hope to continue to provide you with a great time in the future!

June 18, 2024

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Awesome dealership. The service department is hands down one of the best and I have owned several cars and I would definitely recommend. More

by buck71
Recommend Dealer
Yes
Jun 18, 2024

Galleria BMW responded

We are so happy to hear that you found our dealership to be one of the best you have even been to, buck71! Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

June 18, 2024

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Wonderful service, timely response to inquiries and efficient courteous staff. I’m very pleased with the overall experience I’ve had with them. More

by Drl36109
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jun 18, 2024

Galleria BMW responded

Thank you so much for your kind words! We are so pleased to hear that you received wonderful service and timely responses to your inquiries. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

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