Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 9

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
198 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.9

198 Reviews

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198 Reviews of Billy Herbert

June 30, 2024

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My experience was fast , friendly and acceptable. I would recommend that anyone with a BMW gets the service consistently More

by Lafayetterutledge
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 01, 2024

Galleria BMW responded

Thanks for the review and thanks for the recommendation. We respect that everyone's time is valuable and do what we can to make sure that it is never wasted. So very happy that you had a great experience.

June 28, 2024

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Excellent service department. Keeps you informed at all times. Cleanliness is top notch. Service providers very knowledgeable. More

by jaktown21
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thanks for the great review. We pride ourselves in making sure we keep all our clients well informed. Your time is valuable and we do everything we can to respect it. Thank you again!

June 28, 2024

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Billy is absolutely fantastic. Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on up More

by Jake E
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thank you for the kind words about Billy and know that we truly appreciate you business and your trust. We are always here if you need us.

June 28, 2024

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Great place to do business! Professional employees throughout! Service manager Billy is top notch as is the entire service crew More

by PWV1964
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Recommend Dealer
Yes
Jul 08, 2024

Galleria BMW responded

Thanks and we love to hear this! Thank you for your kind words about Billy and we will be sure to pass them on. Thanks again!

June 28, 2024

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They are always polite and courteous, and go above and beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. More

by Jamesblundy
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jul 08, 2024

Galleria BMW responded

And we enjoyed doing so! Thank you for allowing us to serve you automotive needs. You business and your trust mean the world to us!

June 25, 2024

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It is always a pleasure doing business here! Everyone is always pleasant and super helpful. More

by Sely2727
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Recommend Dealer
Yes
Jun 25, 2024

Galleria BMW responded

Sely2727, We are so pleased to hear that it is always a pleasure doing business with our dealership and team. Thank you so much for your kind words, business, and trust. We really appreciate you!!

June 22, 2024

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The service was outstanding as usual! Big thanks to Billy Herbert for always ensuring I get taken care of! More

by Mark
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Mark, We are so happy to hear that you always receive outstanding service from our team and dealership. We really appreciate you, and we hope to continue to work with you in the future!!

June 21, 2024

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Exceptional, personalized service. Service techs are honest, reliable, and trustworthy. Very much appreciate the concierge service. It saves me the trouble of having to drive back and More

by mindi
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Thank you so much for your kind words, Mindi! We really appreciate your business, and we could not be happier to hear that you always have an honest, reliable and overall great experience with our service team. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

June 21, 2024

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I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from More

by Mary Fellows
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Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Mary, Thank you so much for taking the time to share your experience with us. We could not be happier to hear that you always have a phenomenal time working with Chris and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

June 20, 2024

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First time visit to Galleria BMW was a wonderful experience. Billy and the team were helpful and informative getting my car service needs addressed in a timely manner. The facility is clean and in More

by chrisandcoop
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Recommend Dealer
Yes
Jun 21, 2024

Galleria BMW responded

Thank you so much for sharing this, chrisandcoop! We truly could not be happier to hear that you had such a wonderful experience with our dealership, with the help of Billy of course! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust. Welcome to the Galleria BMW Family!

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