Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 11

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
195 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.9

195 Reviews

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195 Reviews of Billy Herbert

June 08, 2024

Dealership Rating
Employee Rating

They are truly interested in your experience. The salespeople are knowledgeable about their cars and appreciate their customers More

by btatum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Amy Lancaster

Jun 09, 2024

Galleria BMW responded

Btatum, Thank you for sharing! We truly are interested in your experience, and we always want to ensure that it is a great one! We really appreciate your kind words and business. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful to have you as part of our Galleria BMW Family!

June 06, 2024

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Employee Rating

I am very satisfied with my service and they always accommodate you and greet you professionally. I have several vehicles and this dealership is the best. More

by mfirstclassacademy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Galleria BMW responded

We are so pleased to hear that you are very satisfied with service and felt very accommodated and appreciated! Thank you so much for sharing such kind words and for trusting us with your business!!

June 06, 2024

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Employee Rating

Amazing service and everything on time. I really enjoy being at the BMW Galleria Biloxi. More

by Abhijeet Tiwari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga, Avery

Jun 07, 2024

Galleria BMW responded

Abhijeet Tiwari, Thank you very much for sharing! We are so happy to hear that you enjoy being at our dealership and always receive timely and overall amazing service. If there is anything else we can assist you with in the future, please do not hesitate to reach out! We really appreciate you.

June 05, 2024

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It’s very clean and salesman are friendly. Car was shining when I picked it up More

by Jjbarhanom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Galleria BMW responded

We are so pleased to hear this!! Thank you very much for sharing such kind words about our dealership and team. We really appreciate your business and trust.

June 05, 2024

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Tremendous service! They got me in and out quickly. Billy is awesome! Always service with a smile. More

by rwsingley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jun 07, 2024

Galleria BMW responded

We are so pleased to hear that you received tremendous service! Thank you so much for your kind words about Billy and our dealership. We are so pleased to hear that you had such a great experience, and we really hope to work with you again in the future!

June 05, 2024

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Employee Rating

The service department is great to work with. Great people to work with at the dealership. More

by Emile.Sartalamacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jun 07, 2024

Galleria BMW responded

Emile, Thank you very much for sharing such kind words about our service department and team. We are so pleased to hear that you had such a wonderful experience. We really appreciate your business and trust, and we hope to continue to work with you in the future!

June 05, 2024

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Employee Rating

Fast, Service window was up at 7am sharp and they had me back rolling and washed up in about an hour. Excellent. More

by toddlvgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jun 07, 2024

Galleria BMW responded

Todd, Thank you very much for sharing such kind words and business. We are so pleased to hear that you received fast and overall excellent service. We are so grateful to have you as part of our Galleria BMW Family!

May 31, 2024

Dealership Rating
Employee Rating

I absolute love this place. I have to start from two years ago when Austin sold me my first BMW. He was like an angel. He approached me when I felt so intimidated but he made m More

by PENNYPRITCHETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

Clean. Friendly. Professional. Service was performed on time and reviewed with me in detail. Staff is very knowledgeable. More

by stevegregory17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Andrew Saenz , Chris Veninga

May 29, 2024

Galleria BMW responded

Thank you for your comments! We are grateful for your relationship and support.

May 29, 2024

Dealership Rating
Employee Rating

Love everything about this facility very professional and the care from the beginning to the end never in my life have I been treated like a value customer when they speak of top tier this facility is top ti More

by kimchavis39455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Galleria BMW responded

You are part of our Galleria BMW Family. Thank you so very much for the beautiful review. Your comments not only made us smile that gave us further confirmation that we love what we do and it shows! Please know that we truly appreciate you and we be here when you need us.

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