Billy Herbert

Sonya went above and beyond to find the car of my wife’s desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward desires and after owning over 40 cars I will say this is the best experience we’ve ever had with the dealership and continue to have and look forward to having for many years to come. More

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Service department is friendly, thorough and easy to deal with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. with. They took care of standard service and diagnosed an additional problem. Dealership has a nice waiting area. More

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The dealership had a great selection of vehicles. The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care The facility was clean. We were greeted by every employee that we encountered Nice folks and really seemed to care More

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Top-notch quality customer service. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. Mr. Herbert's efficiency and attentiveness are of 5-star caliber. More

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My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More

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First class treatment with fast and efficient service. Nice waiting area. Billy H took great care of us! Nice waiting area. Billy H took great care of us! More

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Sonya was great to work with and she answered so many questions for me! I would highly recommend Sonya and the Galleria BMW team. I also recommend Billy and the service dept. They’re second to none! questions for me! I would highly recommend Sonya and the Galleria BMW team. I also recommend Billy and the service dept. They’re second to none! More

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This is my third time trying to praise my sales person with this clunky system. Here goes. Sonya West is super star. She knows the products and goes all out to work with you. Never high pressure or over with this clunky system. Here goes. Sonya West is super star. She knows the products and goes all out to work with you. Never high pressure or overbearing. We will be back and look forward to working with her again. More

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We always feel welcome when we come through the doors. Very nice people in both sales and service department Very nice people in both sales and service department More

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Ben was phenomenal. He sold me my truck starting with a simple text message! He was professional and patient, very knowledgeable, and understanding. He was a perfect gen He sold me my truck starting with a simple text message! He was professional and patient, very knowledgeable, and understanding. He was a perfect gentleman and a dependable salesman. He did not rush me and understood the important of making informed decisions. We stayed hours later passed closing time and he acted like it was 2 pm on a workaday, rather than 8 or 9 pm on a Saturday night. Ben is the best!! Make him your salesman or you’ll be sorry! I got exactly what I wanted and it made sense financially. Thank you Ben! More

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