Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 8

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
195 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.9

195 Reviews

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195 Reviews of Billy Herbert

July 18, 2024

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Friendly Knowledgeable Clean Helpful Excellent Customer Service Comfortable waiting room and clean restrooms!! Good coffee and snacks!! More

by cgdehaan53
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Recommend Dealer
Yes
Jul 22, 2024

Galleria BMW responded

Who doesn’t love coffee and snacks. Thanks for letting us know and we’re so happy that we made your visit a comfortable and pleasant one. Stop in anytime. Coffee and snacks are on us.

July 18, 2024

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Mr Roger and Andrew have amazing I look forward to continue getting. All of my current Bmw and future purchases for myself and my 5 daughters. Sometimes we you get good services your willing to dr More

by juljord4
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga, Mr Roger

Jul 18, 2024

Galleria BMW responded

You are so very welcome. Wow, 5 daughters! You definitely sound like the proud parent. Thank you for putting yours and your family's trust in Galleria BMW. We will always be here for you and your crew so don't hesitate to reach out if you need anything. Great having you as part of our family!!!

Jul 18, 2024

juljord4 responded

Thank you so much this review was truly given in honesty. I value people service people. Sincerely Julian Jordan

July 18, 2024

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Awesome service staff, always helpful always trying to get the best service at the quickest point of time possible. More

by Ecb2402
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Recommend Dealer
Yes
Jul 18, 2024

Galleria BMW responded

Awesome is one of our favorite words and we LOVE to hear it!!! Thanks for the great review and the trust you put in our team. Let us know if you ever need anything.

July 18, 2024

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Billy & his service team are the best! They are competent, quick & efficient. They provide superior customer service & I can always rely on them to help me. Thank you! More

by Bach
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jul 18, 2024

Galleria BMW responded

Getting you back on the road quickly and safely is our #1 priority. Billy and the team take pride in what they do and we are happy it shows in your great review. Remember that we will always be here if you ever need us. Thanks again.

July 02, 2024

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Excellent customer service , always , fair in their assessment for my car….even though it’s more than 10 years old More

by Reallydudde
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Recommend Dealer
Yes
Jul 03, 2024

Galleria BMW responded

Love the screen name! No really, we love that you had a great experience and that you trusted our team to get you bank on the road safely. Let us know if there is anything you need and thank you for the great review.

July 01, 2024

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Galleria is such a nice dealership and Billy in the service dept is top notch! More

by SharmonWichman
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

So glad Billy and the service team could help. We appreciate your business and your trust.

June 30, 2024

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great service rep. andrew was really helpful and worked my car in when i didn’t gave an appointment. More

by theredrocketdog
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 01, 2024

Galleria BMW responded

So very glad Andrew could help and get you back on the road. Please know that we are here when you need us. Thanks for the awesome review.

June 30, 2024

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My experience was fast , friendly and acceptable. I would recommend that anyone with a BMW gets the service consistently More

by Lafayetterutledge
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 01, 2024

Galleria BMW responded

Thanks for the review and thanks for the recommendation. We respect that everyone's time is valuable and do what we can to make sure that it is never wasted. So very happy that you had a great experience.

June 28, 2024

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Excellent service department. Keeps you informed at all times. Cleanliness is top notch. Service providers very knowledgeable. More

by jaktown21
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thanks for the great review. We pride ourselves in making sure we keep all our clients well informed. Your time is valuable and we do everything we can to respect it. Thank you again!

June 28, 2024

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Billy is absolutely fantastic. Every time I schedule an appointment and visit the service center he is kind, patient, enthusiastic, and hospitable. He communicates frequently on up More

by Jake E
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Thank you for the kind words about Billy and know that we truly appreciate you business and your trust. We are always here if you need us.

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