Dealership Experience
2 yrs, 7 mos
Languages Spoken
English
76 Reviews
Write a Review76 Reviews of Blake Cousens
April 15, 2026
I went in for an oil change and tire sensor check ended up needing a starter and battery. The hourly charge for different parts of the shop is ridiculous. $ 239 an hour for labor…. And the check tire light up needing a starter and battery. The hourly charge for different parts of the shop is ridiculous. $ 239 an hour for labor…. And the check tire light is on again already and I haven’t even had it fixed 6 weeks! Also when I left the dealership 3 days later the check engine light came on and I called and the shops woman manager informed me that it would be almost 300 dollars to diagnose it if it wasn’t something you all had fixed. So you need to think about how you are charging people to put it on the machine to get the code because most auto parts do it for free. Here’s another thing that was ridiculous… the young service advisor informed me that I was quoted for the 4 sensors For the price of one so the service department had to do them all. Believe me I didn’t get any deal because the cost of labor was double the parts. I know because the advisor was concerned that a starter wasn’t available so I called around and told him where to find one and the prices. My suggestion would be to seriously have a payment plan for people and have payments debited from their account monthly. I was only expecting to pay 500-600 dollars however it was almost 2000.00. Not everyone has credit cards. Help people to come back. More
March 30, 2026
They did what they said they would do. Though it took three trips and involved some miscommunication concerning repair. As for sales, what you see is what you get. Though tending to be a b Though it took three trips and involved some miscommunication concerning repair. As for sales, what you see is what you get. Though tending to be a bit more responsive than service. More
Other Employees Tagged: Brian Doyle
January 06, 2026
Excellent service from sales to service. This is my 2nd purchase and would not go anywhere else. Highly recommended and very pleased!!! This is my 2nd purchase and would not go anywhere else. Highly recommended and very pleased!!! More
Other Employees Tagged: Lisa Rice , Deb Gill, Wes in collision dept
December 30, 2025
I really appreciate the customer service department for always greeting me by name. That really says a lot. always greeting me by name. That really says a lot. More
Other Employees Tagged: Luis Tur, Lisa Rice, Claudia Zavala, Krystal Badger , Ray Orin, Michael Perryman, Eric Scott

