Bob Bailargeon

It was a terrible experience! !! Nobody at Imperial would own that they represent Toyota, not just their little departments. The sales department charged me the full amount for m !! Nobody at Imperial would own that they represent Toyota, not just their little departments. The sales department charged me the full amount for my buyout and refused to do a safety check on my truck before the sale. The service dept. charged me $50 for wiper blades at the time of inspection and refused to acknowledge that I just dropped a ton of money to buy out the vehicle- it was a highly terrible experience! More

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I recently had the absolute pleasure of working with Fawad , and I can honestly say that my car-buying experience was nothing short of exceptional. From the moment I walked onto the lot, Bob and Fawad g Fawad , and I can honestly say that my car-buying experience was nothing short of exceptional. From the moment I walked onto the lot, Bob and Fawad greeted me with warmth, enthusiasm, and a genuine smile. It was clear that Fawad wasn't just trying to make a sale but truly cared about my needs . He took the time to listen to my preferences, answered all my questions with patience, and provided me with a wealth of information without ever feeling pushy or rushed. Not only did Fawad guide me through the entire process with ease, but he also worked tirelessly to ensure I got the best possible deal. The transparency and honesty with which he handled negotiations made the entire transaction smooth and stress-free. What truly makes Fawad stand out is the level of service provided long after the sale. He followed up with me to make sure I was happy with my new car. It’s rare to find a sales professional who goes above and beyond like that. If you're in the market for a car, I cannot recommend Fawad enough. His professionalism, dedication, and unwavering commitment to customer satisfaction made this the best car-buying experience I’ve ever had. I will certainly be returning to Imperial Toyota for future purchases, all thanks to Fawad and Bob! More

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Happy to say my experience with Imperial was excellent. The GSM Bob was great, helped me find and process the vehicle in a day. Looking forward to a long relationship. The GSM Bob was great, helped me find and process the vehicle in a day. Looking forward to a long relationship. More

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Very happy with sales and service! Majed sold me a C-HR which I look forward to many years of proud ownership. Repeat service customer and have always had an excellent experience with Majed sold me a C-HR which I look forward to many years of proud ownership. Repeat service customer and have always had an excellent experience with the service department at Imperial! More

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Very helpful in walking me through the process, and answering my questions, overall great experience. answering my questions, overall great experience. More

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They treated me like I was family, highly recommend them I will certainly be going back for my next car. I will certainly be going back for my next car. More

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Excellent sales and service. Soamy , Emily, Sean and Majed are very helpful and great to work with. Soamy , Emily, Sean and Majed are very helpful and great to work with. More

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Fawad, and Hany in Financing, were both very professional, knowledgeable and extremely patient with me. I actually enjoyed my car leasing process as both were very nice, kind gentlemen. Fawad professional, knowledgeable and extremely patient with me. I actually enjoyed my car leasing process as both were very nice, kind gentlemen. Fawad spent a bit of time trying to teach me all the Car Play features, the was very kind as I am Not very fond of or good at all those applications. Bob the manger even came over to greet me and assure the they were all meeting my needs i. e. monthly payments. I will be back to see the three of them when this lease expires. 😊 Thanks “guys” Lynn More

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Outstanding Toyota Dealership. Makes purchasing a new Toyota a pleasant, no stress experience. The group of true professionals from Fawad Rezayee, Hany Arian to Bob Bailargen, made Makes purchasing a new Toyota a pleasant, no stress experience. The group of true professionals from Fawad Rezayee, Hany Arian to Bob Bailargen, made it easy to purchase my new Rav4. Great interest rates, great sales process, auto ready in a day. This is my family's 5th Toyota purchase from Imperial.....the only dealership we will use. More

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A Smooth and Stress-Free Car Buying Experience at Imperial Toyota I recently purchased a used Toyota Venza from Imperial Toyota and couldn't be happier with my experience. From the moment I walked Imperial Toyota I recently purchased a used Toyota Venza from Imperial Toyota and couldn't be happier with my experience. From the moment I walked in, I was greeted with a friendly and helpful demeanor. My sales representative, Fawad, was exceptional. He listened attentively to my needs and preferences, and quickly showed me several vehicles that matched my criteria. Fawad was extremely knowledgeable about the Venza and patiently answered all of my questions. What impressed me most was the speed and efficiency of the transaction. The entire process was streamlined, and I was in and out of the dealership quickly. The paperwork was minimal, and the options were clearly explained. I highly recommend Imperial Toyota to anyone in the market for a new or used vehicle. Their friendly staff, knowledgeable sales team, and efficient processes make car buying a pleasant experience. More

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