Bob Carroll | Page 5

Brian (Villa--Juarez) was an awesome sales person. He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was pur He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was purchasing the WRX. He picked up on the "little questions," and followed up to make sure that each detail I was concerned about was taken care of. Brian was friendly and easy to talk to. I will recommend Brian and Subaru of Annapolis to my friends. Bob in finance was honest and clear. We worked together to make sure I could afford the WRX, and to be sure that I understood what, how much I was paying. He walked through the tricky parts of the contract, and made sure I understood what it meant. He noticed that the interest rate from my bank was higher than what he could offer from a different bank, so we switched to the lower rate. It was great working with the team that valued my time, and didn't leave me sitting alone for extended periods. I felt like a respected person during my time shopping, and picking up my vehicle. Reception was quite helpful in relaying messages, and in guiding me to who I needed to talk to. They greeted me warmly and pleasantly, and made sure I was being taken care of. Beyond that, I am also quite happy with the way my WRX was prepped. The car is beautiful. Brian was careful to guide me about fuel requirements, and break in period. I appreciate that Brian helped deliver my WRX to the island, by picking me up the next day so I could retrieve my Jeep Renegade. More

by nick50spar Verified Customer Verified Customer

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Michele does not give up. I took over a year to finally complete purchase of Forester Wilderness and she was always prompt to answer questions or get back to me if not availab I took over a year to finally complete purchase of Forester Wilderness and she was always prompt to answer questions or get back to me if not available right away. I felt she did not pressure me but was supportive, patient and genuine, More

by lindley.mark Verified Customer Verified Customer

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I wasnt sure I was going to buy yesterday but loved the ride of the vehicle. Brian was quite knowledgeable about the car and was quite friendly. No pressure and was helpful throughout. I was able to get ride of the vehicle. Brian was quite knowledgeable about the car and was quite friendly. No pressure and was helpful throughout. I was able to get what I thought was a fair deal. Bob in finance was great also More

by handlemang Verified Customer Verified Customer

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We have been familiar with this dealership for the past 12 years and have always been very pleased with the service. This is the second car we have purchased, and the process went very smoothly. Everyone 12 years and have always been very pleased with the service. This is the second car we have purchased, and the process went very smoothly. Everyone we had contact with was professional, knowledgeable, helpful, friendly and courteous. We couldn't have asked for a better experience! More

by WABEWA Verified Customer Verified Customer

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Annapolis Subaru goes above and beyond to make sure that your vehicle needs are their number one priority. your vehicle needs are their number one priority. More

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Every aspect of my car purchase went smoothly, from choice of car to financing. This was my second purchase from the dealership and I would return again! choice of car to financing. This was my second purchase from the dealership and I would return again! More

by goyetteb1774 Verified Customer Verified Customer

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everyone was very helpful and made it a good experience for us coming from the Eastern Shore for us coming from the Eastern Shore More

by dlandskroener Verified Customer Verified Customer

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Very attentive to what my particular needs were. Great listening and focused on helping me make the best decisions for my needs Great listening and focused on helping me make the best decisions for my needs More

by jenpierce71 Verified Customer Verified Customer

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Helen is amazing. So grateful to have met her and experience her passion to serve her customers. She made this purchase an easy decision. So grateful to have met her and experience her passion to serve her customers. She made this purchase an easy decision. More

by Jane T. Verified Customer Verified Customer

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I wasn't expecting to but a car the day I went to the dealership, but the service was so outstanding, this is who I decided I wanted to do business with. Great experience! dealership, but the service was so outstanding, this is who I decided I wanted to do business with. Great experience! More

by lutz795 Verified Customer Verified Customer

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