Bob Cerza | Page 4

We enjoyed our overall experience at Smythe Volvo! Bob was helpful and courteous! Thank you! Bob was helpful and courteous! Thank you! More

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No one ever contacted me from the dealership even after finding out that they had delivered a defective car. Car has been sitting at the local dealership for repairs for over 2 weeks and I am paying the le finding out that they had delivered a defective car. Car has been sitting at the local dealership for repairs for over 2 weeks and I am paying the lease.I drove from NY when lights for low oil came on with car having 60 miles and I was told it was likely an electric glitch and I should keep driving while car was defective and was leaking oil. Most stressful car buying experience of my life that a brand new car has been in repair shop since 2 days after being delivered. Would never go back to this dealership. More

by MNCHAUDRY Verified Customer Verified Customer

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Smooth transaction. This is my 4th Volvo from Smythe. Bob is a pleasure to work with and Isaiah was very helpful showing me all the car's features. I am very happy wi This is my 4th Volvo from Smythe. Bob is a pleasure to work with and Isaiah was very helpful showing me all the car's features. I am very happy with my new car! It's gorgeous! More

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Bob was a pleasure to work with when we were looking for a new car. He helped us find the right vehicle for our family and within our budget. a new car. He helped us find the right vehicle for our family and within our budget. More

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Bob is great-easy to work with ,efficient and knowlegeable Bob keeps you updated on a regular basis knowlegeable Bob keeps you updated on a regular basis More

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Everyone were very helpful. People were responsive, friendly and cordial. Responded to all questions with great enthusiasm. People were responsive, friendly and cordial. Responded to all questions with great enthusiasm. More

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Bob was a great and easy person to deal with. He didn’t play the back and forth and was straight to the point which I liked a lot. He was able to get me into the car I wanted and worked with me o He didn’t play the back and forth and was straight to the point which I liked a lot. He was able to get me into the car I wanted and worked with me on what I needed out of it. Very kind and friendly. Excellent service. Smythe Volvo was also an excellent dealer they were very attentive and had lots of inventory at great prices definitely will recommend for future buyers. More

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This is the 3rd car we have purchased from Bob and Smythe Volvo. Overall it was a great experience. Volvo. Overall it was a great experience. More

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I have been using Smythe Volvo since 2011. Top quality dealership. I drive over a hour to go there Top quality dealership. I drive over a hour to go there More

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I recently leased my second Volvo XC90, and while my first experience wasn’t the greatest, this time was completely different thanks to Bob Cerza. Bob was truly amazing to work with. He’s not only knowl first experience wasn’t the greatest, this time was completely different thanks to Bob Cerza. Bob was truly amazing to work with. He’s not only knowledgeable but also a genuinely kind person who really cares about his customers. What stood out the most was that he actually remembered our previous conversations and the things we had discussed, which made the whole experience feel personal and thoughtful. That level of attention and care is rare and made the process so much smoother and more enjoyable. I truly appreciated the time and effort he put into making sure everything went well. Because of this experience, I will absolutely come back again and will specifically look for Bob in the future. -Victoria Alvarez More

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