Bob Cerza
Bob Cerza at Smythe Volvo Cars

Bob Cerza | Page 73

Sales Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
930 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

9 yrs, 8 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

930 Reviews

Write a Review

930 Reviews of Bob Cerza

March 15, 2019

Dealership Rating
Employee Rating

Very easy pressure less way to buy a vehicles. Bob was very easy to get along with; he made the deal without any stress. I would recommend anyone to ask for Bob C when going into SMYTHE VOLVO. More

by corvettenjoyride!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2019

Smythe Volvo Cars responded

Stress is something that should not exist in the sales process. Making an investment like this is a serious event but should be stress free. I am glad Bob was able to provide this kind of experience for you as he does all of his customers.

March 15, 2019

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Employee Rating

excellent from the moment i met Bob C !!! i found an immediate comfort level speaking with Bob honestly about exactly what i was looking for in a new car. He then proceeded to go out of his wa More

by Doug S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2019

Smythe Volvo Cars responded

Bob is a wonderful man and very good at helping customers feel comfortable in their decision to purchase a vehicle. Your business is appreciated and thank you for sharing your experience of Smythe Volvo.

March 12, 2019

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Employee Rating

My pre certified S60 The best car buying experience ever and I've owned alot of cars. Smythe Volvo dealership is very professional- no pressure- no gimmicks. Bob Cerza wa More

by DeniseB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes , Phil Drogon

Mar 19, 2019

Smythe Volvo Cars responded

"The best car buying experience ever!" This is truly what we try to provide. Thank you very much for this stellar review and for the kind words about Bob. We greatly appreciate you and your business.

March 10, 2019

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Employee Rating

Excellent Everyone was super friendly and made the car buying experience easy. Smythe Volvo is clearly the place to go to buy a Volvo in Northern NJ! More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes

Mar 19, 2019

Smythe Volvo Cars responded

Happy customers who receive an excellent experience is our goal. Your business is appreciated. Thank you for your kind words.

March 08, 2019

Dealership Rating
Employee Rating

Smythe Volvo - XC90 Out of State Purchase I had a fantastic experience working with Bob Cerza at Smythe Volvo! I had been looking for a particular XC90 for a while and found it online at Smy More

by hclavigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Drogon

Mar 19, 2019

Smythe Volvo Cars responded

It is great to hear you love your new X/C 90. Volvo has done such a nice job with our new line of products. Bob follows the process we have developed through the years to provide the kind of service all customers should receive and expect. Thank you for taking the time to share your experience of Bob and Smythe Volvo.

March 08, 2019

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Employee Rating

Great experience with Smythe! We had a great experience once again with Smythe dealersip. Our salesperson: Bob Cerza did an Outstanding job the entire selling process. From my hus More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes

Mar 19, 2019

Smythe Volvo Cars responded

This is the type of experience we strive for. Bob is just one of those people who make you feel comfortable because he is very sincere. Thank you for choosing Smythe Volvo again and for taking the time to say these kind words about Bob and Shaun.

March 04, 2019

Dealership Rating
Employee Rating

Love my car Have dealt with Smythe Volvo for 16 yrs now and have found them to be very professional. Bob Cerza was the salesman and I could not be more impressed. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2019

Smythe Volvo Cars responded

16 years of loyalty to Smythe Volvo is greatly appreciated. Bob is a strong member of our team. I'm glad you love your car and I hope you have many safe miles and memories while driving it.

February 25, 2019

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New car Have dealt with Smythe Volvo for 3yrs now and have them to be very professional. Bob Cerza was the salesman and could not be more impressed. I never f More

by Scotty22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Dennis Jeffers, Dina Thomson

Feb 27, 2019

Smythe Volvo Cars responded

This is a rewarding review for all of us at Smythe Volvo to read. Thank you for taking the time to share your experience. Bob's relaxed personality is well suited for helping customers choose the right car for them. We appreciate your business. Thanks for the shout out to the service department too!

February 24, 2019

Dealership Rating
Employee Rating

Very attentive treatment We recently purchased a CPO 2018 V60 Cross Country. Although it was a hectic Saturday, we were welcomed by Kevin Flanagan who made sure we were looke More

by cubalibre62a
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Kevin Bergeron

Feb 27, 2019

Smythe Volvo Cars responded

Thank you for your business and your time. The V60 is a great car. I hope you have many safe miles. We'll see you at the first service.

February 24, 2019

Dealership Rating
Employee Rating

Great experience Working with Bob and the team (Tom and Kevin as well) was a pleasure. We felt very welcome during our visit (my 2 year old son loved the waiting room) More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bergeron, Tom Nolfi

Feb 26, 2019

Smythe Volvo Cars responded

Thank you for posting this great review. We try hard to provide a welcoming environment...even for to year olds! The toy and crayon table is a bit hit with them. Your business is appreciated and thanks for the kind words about Bob, Tom and Kevin.

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