Bob Murray | Page 6

Demetrios and Bob Murray at Ferman Ford made my buying experience easy and exciting. They listen to what I wanted and provided a product that met my needs with in my budget. I am a repeat customer and don experience easy and exciting. They listen to what I wanted and provided a product that met my needs with in my budget. I am a repeat customer and don't feel necessary to shop around with the trust they have earned. Thank You, Jimmy Wallace More

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We purchased our last two cards with Ferman Ford. Whenever it comes to service or any other needs involving our vehicles, they are always fast and responsive. And very accommodating. Big shout out to Whenever it comes to service or any other needs involving our vehicles, they are always fast and responsive. And very accommodating. Big shout out to the GM Bob Murray & William Pannier in service. These two guys make my experience top notch and painless. More

by coryjeffries Verified Customer Verified Customer

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Throughout my career in advertising sales I have worked with several automobile dealerships and have also bought several vehicles from them. I have to say this about the staff at Fermam Ford. They are th with several automobile dealerships and have also bought several vehicles from them. I have to say this about the staff at Fermam Ford. They are the most polite and caring group of people I have met at any business much less automobile sales. The term " Fast talking car salesman " definitely does not apply here. These people genuinely care about their customers. The last 6 months were a little rough on my wife working at Costco through this pandemic in which the mind set of everybody she dealt with was, where is the toilet paper? Not a pleasant crowd to be around. She was very excited to find a car she really wanted, that was in the scope of what she could get due to her damaged credit and low down payment.. Unfortunately her timing was off and she did not get back in time to sign for the car and it was no longer there. I had a conversation with the very polite salesman Eric Hagle to see if he could possibly get her into another vehicle she would be excited about. Of course he said he would do the best that he could considering her financial condition. The next morning over coffee we were discussing what the next move would be when I was contacted by Fermans General Manager Bob Murray, in which he gave me incredible news. Working with the sales manager Dan and Eric Bartholomew in finances they put together an exceptional package for her on a virtually new Ford Focus with everything including the color she loved. She is ecstatic and I am very thankful for all of the time and effort put in to help my wife. This was far and beyond anything they would be expected to do.. I Thank You Gentlemen You Are Truly Our FERMAN FRIENDS FOR LIFE. Stephen Riggs Very Satisfied Customer. More

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I was able to get right in. I was clear on what needed to be done and was given an estimate promptly. The work was expertly done ahead of schedule. be done and was given an estimate promptly. The work was expertly done ahead of schedule. More

by JOHN.TOOLE.MD Verified Customer Verified Customer

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All was good. Demetrius, Bob and Eric took good care of me. The speed of the deal and overall service was good. Thanks to all of them me. The speed of the deal and overall service was good. Thanks to all of them More

by john.cole Verified Customer Verified Customer

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Our second vehicle purchased!! As usual great service!! We will be back for another truck soon! Keep up the good work. Great experience for our son. We will be back for another truck soon! Keep up the good work. Great experience for our son. More

by heydede25 Verified Customer Verified Customer

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Thank you for a great visit, Bob Murray and Olta are the best, I appreciate how convenient it is to drop my car off and pick it up clean and running well. best, I appreciate how convenient it is to drop my car off and pick it up clean and running well. More

by saints1000000 Verified Customer Verified Customer

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Very courteous, communication was superb , felt very welcomed. Great staff , I love my truck .very quick & made everything so smooth!!! Ferman is my dealer of choice! welcomed. Great staff , I love my truck .very quick & made everything so smooth!!! Ferman is my dealer of choice! More

by RICHOCONNOR13 Verified Customer Verified Customer

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I had a great experience from beginning to end. Everyone at Ferman Ford made the experience great and easy. They had everything ready when I got there to just come in agree to numbers sign and leave! at Ferman Ford made the experience great and easy. They had everything ready when I got there to just come in agree to numbers sign and leave! More

by anonymous Verified Customer Verified Customer

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Finding the right car once I told Demetrius what I was replacing, what I was looking for in a matter of hours I was called and explained what he located and with his understanding it did. He offered to co replacing, what I was looking for in a matter of hours I was called and explained what he located and with his understanding it did. He offered to come and pick me up from home and bring me to the dealership to inspect and review what he located. I arrived, saw the car and it was exactly what I wanted and in less than 2 hours everything was finalized. Quick, efficient and a pleasure to do business with. I would recommend him to everyone. Freeman he is an credit to your company. I’ll be back! More

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