Bob Parr | Page 29

My husband had an oil change appointment at 9:30 am. He didn't leave until after 12:30 pm. Why would it take 3 hours when he had an appointment??! He didn't ask but no one apologized or explained the ex He didn't leave until after 12:30 pm. Why would it take 3 hours when he had an appointment??! He didn't ask but no one apologized or explained the excessive wait time. Will never buy another vehicle here again. More

by kellyrireland Verified Customer Verified Customer

Report | Print

The dealership is running a fraudulent operation. The experience was poor and I will not return. The experience was poor and I will not return. More

by friedlanddbf Verified Customer Verified Customer

Report | Print

Very professional environment. Warm welcome as a purchaser from the dealer. Took care of everything that a first check up would need. Warm welcome as a purchaser from the dealer. Took care of everything that a first check up would need. More

by brycebutterworth Verified Customer Verified Customer

Report | Print

I had planned on dropping off my Jeep and having them look at the issue. However, I was informed at drop off they knew what the issue was and it would only take a few minutes to swap the battery. After 2 look at the issue. However, I was informed at drop off they knew what the issue was and it would only take a few minutes to swap the battery. After 2 1/2 hours of waiting i saw the Jeep outside and asked if it was done. They said yes, we were going to come get you. I paid and started to leave and notice the check engine light and all other lights were still on. The entire reason why I dropped it off. I went back and they said they just need to reset it and I’m good. Waited another 30 minutes and nothing. So I said I’ll leave it and just call me when it’s done. This is the second issue I had at this dealership. The first one I did a change oil and they forgot to lock my hood and I discovered it when I got on the highway going home. Almost flew up and broke off. Serious training issues at this dealership. Plus the service people are lazy and rude. More

by rmcgee1 Verified Customer Verified Customer

Report | Print

Good service, responsive communication, fast repairs, all parts and labor were covered under warranty, would recommend parts and labor were covered under warranty, would recommend More

by gatorattorney Verified Customer Verified Customer

Report | Print

Bob was very helpful , resourceful great customer service and it was a pleasure to have Bob as an service advisor and it was a pleasure to have Bob as an service advisor More

by joc1976 Verified Customer Verified Customer

Report | Print

Excelente servicio y profesionalismo y muy atento lo recomiendo cien por ciento y son muy puntuales recomiendo cien por ciento y son muy puntuales More

by dorianm882 Verified Customer Verified Customer

Report | Print

Service department went above and beyond to get my vehicle fixed from a breakdown while only being in town for a couple days. vehicle fixed from a breakdown while only being in town for a couple days. More

by brian10680 Verified Customer Verified Customer

Report | Print

Very easy to work with folks. Definitely will be returning for service in the future. Possibly even to buy a new vehicle as well. Definitely will be returning for service in the future. Possibly even to buy a new vehicle as well. More

by jwray Verified Customer Verified Customer

Report | Print

Very pleased with Bob the service manager, he was very kind and helpful. Thet did a great job. kind and helpful. Thet did a great job. More

by d.treur52 Verified Customer Verified Customer

Report | Print